OFFICIAL-SOURCE SERVICE PROCUREMENT GUIDE
Fortinet Service Code 204: FortiCare Premium-to-Elite Upgrade SKU Guide
This procurement guide organizes 29 audited FortiCare Premium-to-Elite Upgrade order lines across 12 FortiGate platforms and the observed 12 months, 36 months, 60 months terms.
This procurement guide organizes 29 audited FortiCare Premium-to-Elite Upgrade order lines across 12 FortiGate platforms and the observed 12 months, 36 months, 60 months terms. The complete platform token, service segment and duration remain part of each commercial identity; buyers should not substitute a nearby order line based only on a shared service name.
Observed ordering scope
The audited set covers FortiGate 81F, FortiGate 90G, FortiGate 91G, FortiGate 120G, FortiGate 121G, FortiGate 201G, FortiGate 80F-DSL, FortiGate 80F-POE, FortiGate 81F-POE, FortiGate 200G, FortiGate 30G, FortiGate 71G-POE. This matrix describes only the canonical products reviewed for indexing remediation and is not represented as Fortinet's complete catalog.
Document the Premium-to-Elite support transition
An upgrade line changes the support tier for an existing eligible contract. Procurement must identify the current Premium entitlement, target Elite coverage, effective date and remaining term rather than treating it as a standalone new contract.
- Confirm the registered serial and current Premium contract.
- Record the target Elite tier and effective coverage dates.
- Verify co-term, credit and lapse treatment on the quotation.
- Confirm entitled contacts and escalation access after transition.
Exact code 204 order lines
| FortiGate platform | 12 months | 36 months | 60 months |
|---|---|---|---|
| FortiGate 120G | FC-10-F120G-204-02-12 | FC-10-F120G-204-02-36 | FC-10-F120G-204-02-60 |
| FortiGate 121G | FC-10-F121G-204-02-12 | FC-10-F121G-204-02-36 | FC-10-F121G-204-02-60 |
| FortiGate 200G | FC-10-FG2HG-204-02-12 | — | FC-10-FG2HG-204-02-60 |
| FortiGate 201G | — | — | FC-10-F2H1G-204-02-60 |
| FortiGate 30G | FC-10-FG30G-204-02-12 | — | FC-10-FG30G-204-02-60 |
| FortiGate 71G-POE | FC-10-G71GP-204-02-12 | FC-10-G71GP-204-02-36 | — |
| FortiGate 80F-DSL | FC-10-F80FD-204-02-12 | FC-10-F80FD-204-02-36 | FC-10-F80FD-204-02-60 |
| FortiGate 80F-POE | FC-10-F80FP-204-02-12 | FC-10-F80FP-204-02-36 | FC-10-F80FP-204-02-60 |
| FortiGate 81F | FC-10-0081F-204-02-12 | FC-10-0081F-204-02-36 | FC-10-0081F-204-02-60 |
| FortiGate 81F-POE | — | FC-10-F81FP-204-02-36 | FC-10-F81FP-204-02-60 |
| FortiGate 90G | FC-10-0090G-204-02-12 | — | FC-10-0090G-204-02-60 |
| FortiGate 91G | FC-10-0091G-204-02-12 | FC-10-0091G-204-02-36 | FC-10-0091G-204-02-60 |
Activation and acceptance evidence
Verify that the portal shows the intended Elite tier against the same serial with the agreed dates and authorized support contacts.
Commercial boundary
The upgrade does not supply hardware, automatically add every RMA option or replace a missing base contract.
Official manufacturer references
- Fortinet official FortiCare Premium-to-Elite Upgrade reference 1
- Fortinet official FortiCare Premium-to-Elite Upgrade reference 2
- Fortinet official FortiCare Premium-to-Elite Upgrade reference 3
- Fortinet official FortiCare Premium-to-Elite Upgrade reference 4
Use the current authorized quotation and service description as the controlling commercial record. This independent comparison does not expand manufacturer scope or geographic availability.