OFFICIAL-SOURCE SERVICE PROCUREMENT GUIDE
Fortinet Service Code 211: FortiCare Premium RMA 4-Hour Delivery SKU Guide
This procurement guide organizes 26 audited FortiCare Premium RMA 4-Hour Delivery order lines across 11 FortiGate platforms and the observed 12 months, 36 months, 60 months terms.
This procurement guide organizes 26 audited FortiCare Premium RMA 4-Hour Delivery order lines across 11 FortiGate platforms and the observed 12 months, 36 months, 60 months terms. The complete platform token, service segment and duration remain part of each commercial identity; buyers should not substitute a nearby order line based only on a shared service name.
Observed ordering scope
The audited set covers FortiGate 81F, FortiGate 90G, FortiGate 91G, FortiGate 120G, FortiGate 121G, FortiGate 201G, FortiGate 80F-DSL, FortiGate 80F-POE, FortiGate 81F-POE, FortiGate 200G, FortiGate 71G-POE. This matrix describes only the canonical products reviewed for indexing remediation and is not represented as Fortinet's complete catalog.
Verify four-hour replacement geography and cutoffs
Four-hour replacement is highly location-sensitive. Procurement must verify the exact covered address, service window, request cutoff and return process before relying on the commitment.
- Match the 211 order line to the registered serial.
- Confirm four-hour service availability at the installation address.
- Record support window, request cutoff and courier handoff.
- Define failed-unit return and secure-media responsibilities.
Exact code 211 order lines
| FortiGate platform | 12 months | 36 months | 60 months |
|---|---|---|---|
| FortiGate 120G | FC-10-F120G-211-02-12 | — | — |
| FortiGate 121G | FC-10-F121G-211-02-12 | FC-10-F121G-211-02-36 | FC-10-F121G-211-02-60 |
| FortiGate 200G | FC-10-FG2HG-211-02-12 | FC-10-FG2HG-211-02-36 | FC-10-FG2HG-211-02-60 |
| FortiGate 201G | FC-10-F2H1G-211-02-12 | — | — |
| FortiGate 71G-POE | FC-10-G71GP-211-02-12 | — | FC-10-G71GP-211-02-60 |
| FortiGate 80F-DSL | FC-10-F80FD-211-02-12 | FC-10-F80FD-211-02-36 | FC-10-F80FD-211-02-60 |
| FortiGate 80F-POE | FC-10-F80FP-211-02-12 | FC-10-F80FP-211-02-36 | FC-10-F80FP-211-02-60 |
| FortiGate 81F | FC-10-0081F-211-02-12 | FC-10-0081F-211-02-36 | FC-10-0081F-211-02-60 |
| FortiGate 81F-POE | — | FC-10-F81FP-211-02-36 | FC-10-F81FP-211-02-60 |
| FortiGate 90G | FC-10-0090G-211-02-12 | FC-10-0090G-211-02-36 | — |
| FortiGate 91G | FC-10-0091G-211-02-12 | FC-10-0091G-211-02-36 | FC-10-0091G-211-02-60 |
Activation and acceptance evidence
Keep written address eligibility, activated contract dates and the four-hour replacement designation with the serial record.
Commercial boundary
The entitlement does not guarantee four-hour delivery outside the approved service area or include an on-site engineer.
Official manufacturer references
- Fortinet official FortiCare Premium RMA 4-Hour Delivery reference 1
- Fortinet official FortiCare Premium RMA 4-Hour Delivery reference 2
- Fortinet official FortiCare Premium RMA 4-Hour Delivery reference 3
- Fortinet official FortiCare Premium RMA 4-Hour Delivery reference 4
Use the current authorized quotation and service description as the controlling commercial record. This independent comparison does not expand manufacturer scope or geographic availability.