OFFICIAL-SOURCE SERVICE PROCUREMENT GUIDE
Fortinet Service Code 212: Premium RMA 4-Hour Delivery with Engineer SKU Guide
This procurement guide organizes 23 audited Premium RMA 4-Hour Delivery with Engineer order lines across 9 FortiGate platforms and the observed 12 months, 36 months, 60 months terms.
This procurement guide organizes 23 audited Premium RMA 4-Hour Delivery with Engineer order lines across 9 FortiGate platforms and the observed 12 months, 36 months, 60 months terms. The complete platform token, service segment and duration remain part of each commercial identity; buyers should not substitute a nearby order line based only on a shared service name.
Observed ordering scope
The audited set covers FortiGate 81F, FortiGate 90G, FortiGate 91G, FortiGate 121G, FortiGate 80F-DSL, FortiGate 80F-POE, FortiGate 81F-POE, FortiGate 200G, FortiGate 71G-POE. This matrix describes only the canonical products reviewed for indexing remediation and is not represented as Fortinet's complete catalog.
Confirm engineer-assisted replacement scope
Engineer-assisted four-hour replacement adds an on-site labor expectation to a location-sensitive replacement workflow. The quotation must define the eligible address, engineer activity and customer prerequisites.
- Confirm the serial, installation address and four-hour eligibility.
- Record the engineer activity and excluded implementation work.
- Define site access, maintenance window and customer approvals.
- Preserve return, escalation and secure-media procedures.
Exact code 212 order lines
| FortiGate platform | 12 months | 36 months | 60 months |
|---|---|---|---|
| FortiGate 121G | FC-10-F121G-212-02-12 | — | FC-10-F121G-212-02-60 |
| FortiGate 200G | FC-10-FG2HG-212-02-12 | FC-10-FG2HG-212-02-36 | FC-10-FG2HG-212-02-60 |
| FortiGate 71G-POE | FC-10-G71GP-212-02-12 | FC-10-G71GP-212-02-36 | FC-10-G71GP-212-02-60 |
| FortiGate 80F-DSL | FC-10-F80FD-212-02-12 | FC-10-F80FD-212-02-36 | FC-10-F80FD-212-02-60 |
| FortiGate 80F-POE | FC-10-F80FP-212-02-12 | FC-10-F80FP-212-02-36 | FC-10-F80FP-212-02-60 |
| FortiGate 81F | FC-10-0081F-212-02-12 | FC-10-0081F-212-02-36 | — |
| FortiGate 81F-POE | FC-10-F81FP-212-02-12 | FC-10-F81FP-212-02-36 | FC-10-F81FP-212-02-60 |
| FortiGate 90G | FC-10-0090G-212-02-12 | FC-10-0090G-212-02-36 | FC-10-0090G-212-02-60 |
| FortiGate 91G | FC-10-0091G-212-02-12 | — | — |
Activation and acceptance evidence
Verify activated entitlement and retain written evidence of the engineer-assisted tier, covered site and coverage dates.
Commercial boundary
The service does not include redesign, migration, unrestricted configuration work or universal four-hour availability.
Official manufacturer references
- Fortinet official Premium RMA 4-Hour Delivery with Engineer reference 1
- Fortinet official Premium RMA 4-Hour Delivery with Engineer reference 2
- Fortinet official Premium RMA 4-Hour Delivery with Engineer reference 3
- Fortinet official Premium RMA 4-Hour Delivery with Engineer reference 4
Use the current authorized quotation and service description as the controlling commercial record. This independent comparison does not expand manufacturer scope or geographic availability.