FORTINET FC-10-0081F-212-02-36 FortiGate 81F Services and Subscriptions

FC-10-0081F-212-02-36 Exact Contract Identity

FC-10-0081F-212-02-36 is the 3 years Premium RMA 4-Hour Delivery with Engineer identified by code 212 for one registered FortiGate 81F. Its documented scope is eligible four-hour replacement delivery combined with the documented engineer component in supported locations.

Eligibility and 81F Match

Confirm the complete SKU, serial, FortiCare account, country, dates, service location where applicable, contacts and customer responsibilities. The storage-equipped 81F is the covered hardware; this contract line is not an appliance order.

Three-Year Field-Handoff Governance

Maintain access, escort, safety, rack and change-approval owners across staffing changes.

Midpoint Restoration Tabletop

Walk from dispatch through physical replacement and customer validation. Assign each post-install test to a named owner.

Scope Control

Keep design changes and unrelated endpoint work outside the replacement visit and record exceptions separately.

Visit Evidence Standard

Preserve engineer arrival and departure, replaced and returned serials, physical work performed, customer tests and unresolved defects. Use the same record to close receiving and return obligations.

Three-Stage Premium RMA 4-Hour Delivery with Engineer Continuity File

The opening stage proves access and eligibility, the midpoint samples completed events and corrects stale records, and the closing stage reconciles open dependencies with the next platform decision.

Contract Boundary

No automatic incident approval, universal geographic coverage, application remediation, or unlimited engineering project work is included.

Official Evidence

Fortinet FortiCare documentation supports the service context. The 80F series data sheet identifies the 81F appliance.

Fortinet registration guidance documents the serial and account relationship.

Compare Premium RMA 4-Hour Delivery with Engineer Terms

• FC-10-0081F-212-02-12 - 1 year