FORTINET FC-10-FG2HG-212-02-36 FortiGate 200G Services and Subscriptions

FC-10-FG2HG-212-02-36 Procurement Identity

FC-10-FG2HG-212-02-36 is the eligible four-hour replacement-delivery service with the documented engineer component for one FortiGate 200G for 3 years. It is a per-device service order, not physical FG hardware or a bundle.

Diskless 200G operating boundary

Confirm exact SKU, serial, account, country, dates, prerequisites and supported FortiOS. The 200G does not provide local evidence storage, so customer-owned external logging, configuration backup and recovery custody are required independently from this entitlement.

Service acceptance

Confirm site, escort, safety, rack, power, console, receiving and maintenance authority. Define the engineer's physical task separately from customer routing, policy, logging and application tests.

High-throughput evidence path

Record engineer arrival, replaced and returned serials, physical work, restore owner, customer acceptance and unresolved defects. Keep redesign and unrelated work outside the visit. Verify external collection under representative load and after one controlled recovery or policy-change event.

Three-year edge control ledger

Maintain dated ownership for circuits, routes, policies, administrators, software, external logging and entitlement contacts. Link each material change to an approved test and rollback result.

Anniversary throughput review

Compare observed busy-hour interfaces, session and application mix, encrypted traffic, event volume and external ingestion with the prior year. Update capacity and evidence thresholds when the architecture changes.

Midpoint recovery drill

Restore configuration to an approved path, exercise a power or HA event where applicable and retrieve resulting evidence externally. For support or RMA lines, rehearse authorization and serial transfer without creating a false case.

Three-year exception attribution

Give bypasses, disabled inspection, emergency rules and recurring support workarounds an owner, business reason, compensating control and expiry. Review their cumulative effect before treating the third-year operating state as equivalent to the commissioned design.

Closing-year architecture gate

Choose renewal or successor design early enough to preserve routing, policy, account and evidence continuity. Assign configuration translation and acceptance separately from procurement.

Exclusions

The line includes no automatic incident approval, universal geographic coverage, application restoration, unlimited engineering work or transfer of customer acceptance authority.

Official sources

Fortinet Premium RMA 4-Hour Delivery with Engineer documentation supports the service scope. FortiGate 200G Series documentation supports the compatible diskless appliance boundary.