FC-10-G71GP-212-02-36 is the 3 years FortiCare Priority RMA 4-Hour Hardware and Onsite Engineer add-on for one existing FortiGate 71G-POE. Service code 212 identifies the 4HR-E option.
Fortinet requires active Premium or Elite support on the device. The add-on is location-dependent and provides an expedited replacement workflow, not a newly purchased firewall.
The three-year 4HR-E add-on is location-dependent and requires qualifying base support. The onsite engineer racks and cables under the service scope; customer configuration and application recovery remain controlled tasks.
Map the add-on and qualifying Premium or Elite contract to the same FortiGate 71G-POE serial. Preserve the approved address, local access contacts, business restrictions, cabling record and configuration-recovery owner.
Review service availability, depot coverage, contacts and base support at midpoint and after a site move. Update FortiCare records before assuming the four-hour service remains applicable.
Fortinet's ordering guide states that the replacement part and engineer target the four-hour SLA but may not arrive together, and that PRMA is unavailable in some locations. The ticket guide requires onsite contacts, restrictions and access details.
Official sources: FortiCare ordering guide and PRMA ticket requirements.
| Exact model / SKU | FC-10-G71GP-212-02-36 |
| Exact RMA SKU | FC-10-G71GP-212-02-36 |
| Service | Priority RMA 4-Hour Hardware and Onsite Engineer (4HR-E) |
| Registered platform | One existing FortiGate 71G-POE |
| Coverage term | 3 years |
| Prerequisite | Active FortiCare Premium or Elite support on the same device |
| Location dependency | Available locations only; confirm current Fortinet coverage |
| Engineer scope | Rack and cable replacement under applicable service terms |
| Arrival detail | Replacement part and engineer may arrive separately |
| Original hardware purchase included | No |
| Source match | FC-10-G71GP-212-02-36: FortiGate 71G-POE platform, PRMA 4HR-E code 212 and 3 years term mapped to official Fortinet documentation |
| Official manufacturer reference | Fortinet official FortiCare ordering guide |
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
3 years procurement guidance: A three-year term reduces annual renewal administration while preserving a mid-cycle architecture review. Align the entitlement end date with the supported hardware lifecycle and budget period.
Document/Firmware Download
Fortinet FC-10-G71GP-212-02-36 Premium RMA 4-Hour Delivery with Engineer for FortiGate 71G-POE is listed as a FORTINET license, subscription or support entitlement with a 3 years term. Confirm the protected device or account, included services and exact contract term on the quotation.
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
The current reference price for FC-10-G71GP-212-02-36 is US$ 1,003.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
MODEL-SPECIFIC PROCUREMENT RESOURCE
This procurement guide organizes 23 audited Premium RMA 4-Hour Delivery with Engineer order lines across 9 FortiGate platforms and the observed 12 months, 36 months, 60 months terms.
Review service code 212 scope, term and activation checksRelated products

FC-10-G71GP-212-02-60 supplies five years of four-hour hardware delivery and onsite engineer Premium RMA for an eligible FortiGate 71G-PoE, subject to Premium or Elite support and location eligibility.

FC-10-G71GP-212-02-12 is a one-year four-hour hardware delivery and onsite engineer Premium RMA service for an eligible FortiGate 71G-PoE, requiring FortiCare Premium or Elite.

FC-10-G71GP-211-02-60 is the 5 years Premium RMA 4-Hour Delivery entitlement for one existing FortiGate 71G-POE. It is electronically delivered, covers four-hour replacement delivery for eligible approved incidents in supported locations, and includes no hardware purchase.

FC-10-G71GP-211-02-12 is the 1 year Premium RMA 4-Hour Delivery entitlement for one existing FortiGate 71G-POE. It is electronically delivered, covers four-hour replacement delivery for eligible approved incidents in supported locations, and includes no hardware purchase.

FC-10-G71GP-210-02-60 is the 5 years Premium RMA Next Calendar Day entitlement for one existing FortiGate 71G-POE. It is electronically delivered, covers next-calendar-day replacement service for eligible approved hardware incidents, subject to location and cut-off terms, and includes no hardware purchase.

FC-10-G71GP-210-02-36 is the 3 years Premium RMA Next Calendar Day entitlement for one existing FortiGate 71G-POE. It is electronically delivered, covers next-calendar-day replacement service for eligible approved hardware incidents, subject to location and cut-off terms, and includes no hardware purchase.

FC-10-G71GP-210-02-12 is the 1 year Premium RMA Next Calendar Day entitlement for one existing FortiGate 71G-POE. It is electronically delivered, covers next-calendar-day replacement service for eligible approved hardware incidents, subject to location and cut-off terms, and includes no hardware purchase.

FC-10-G71GP-284-02-60 is a 60-month FortiCare Elite support line associated with FortiGate 71G-POE. Use it with an asset-specific support and PoE-continuity record; powered endpoints, onsite work and replacement hardware remain separate.