FORTINET FC-10-F120G-212-02-60 FortiGate 120G Services and Subscriptions

FC-10-F120G-212-02-60 Five-Year Lifecycle Decision

FC-10-F120G-212-02-60 represents sixty months of Premium RMA 4-Hour Delivery with Engineer associated with the diskless FortiGate 120G. It is a long-term service entitlement, not a chassis or spare-unit purchase.

Lifecycle Boundary

A five-year entitlement is a long lifecycle commitment. Confirm the expected appliance retirement year, registration owner and transfer assumptions before activation.

Review lifecycle notices annually and document how this service will be handled if the registered firewall is replaced during the term.

Service Outcome and Exclusions

The documented objective is four-hour replacement delivery with an onsite engineer for an eligible covered device.

This option adds an onsite engineer to eligible four-hour replacement delivery. Site access, engineer coverage and the exact destination are material order inputs.

Evidence Required Before Quote

Confirm address coverage, site access, engineer requirements and qualifying support.

Retain the registered serial, end customer, destination, current contract dates and expected replacement year with the order.

F120G Hardware Association

Fortinet identifies FG-120G as the diskless 1RU model with dual built-in AC power supplies. Do not transfer this service code to the storage-equipped FG-121G, which uses the F121G family.

Other Available Durations

• FC-10-F120G-212-02-12 - 1 Year
• FC-10-F120G-212-02-36 - 3 Years

Fortinet source for this five-year Premium RMA 4-Hour Delivery with Engineer scope

FC-10-F120G-212-02-60: F120G-specific acceptance control

The registration target for this five-year Premium RMA 4-Hour Delivery with Engineer order is the diskless FortiGate 120G. It must not be activated against an SSD-equipped FortiGate 121G or a FortiGate 200G even when another SKU has the same service and duration suffix.

Four-hour RMA with engineer

Confirm four-hour location coverage, onsite-engineer scope, access authorization, maintenance window, configuration restore owner and return shipment.

Engineer attendance is part of this service distinction; configuration backups and application recovery remain customer-controlled unless quoted.

five-year evidence

A five-year commitment requires a documented hardware-retirement assumption, yearly contact review and a plan for any mid-term replacement. Confirm address coverage, site access, engineer requirements and qualifying support.

Acceptance closes only after the exact F120G serial, Fortinet account, requested start date and entitlement confirmation agree with the purchase record.