FORTINET FC-10-F120G-211-02-36 FortiGate 120G Services and Subscriptions

FC-10-F120G-211-02-36 Three-Year Contract Alignment

FC-10-F120G-211-02-36 is a 36-month electronic contract for the F120G service family. It supplies Premium RMA 4-Hour Delivery for an existing FortiGate 120G and does not include a firewall appliance.

Co-Termination Plan

Co-terminate this three-year order deliberately with related support and security contracts. Schedule a mid-term review for registration ownership, deployment location and continuing service fit.

Retain the serial number, account owner, current contract dates and agreed three-year activation date with the order.

Operational Prerequisites

The contracted function is a four-hour replacement hardware delivery add-on for an eligible covered device. Validate four-hour service availability at the exact installation address and qualifying support contract.

Prevent a Wrong-SKU Substitution

Four-hour RMA delivery is address dependent. The installation location, local service window and qualifying base support must all be validated before ordering.

Use this F120G line only for the diskless FG-120G. FortiGate 121G has a 480 GB SSD and uses a different F121G service family even though both appliances belong to the 120G series.

Other Available Durations

• FC-10-F120G-211-02-12 - 1 Year
• FC-10-F120G-211-02-60 - 5 Years

Fortinet documentation supporting this 36-month service

FC-10-F120G-211-02-36: F120G-specific acceptance control

The registration target for this three-year Premium RMA 4-Hour Delivery order is the diskless FortiGate 120G. It must not be activated against an SSD-equipped FortiGate 121G or a FortiGate 200G even when another SKU has the same service and duration suffix.

Four-hour replacement logistics

Verify address eligibility, four-hour service availability, dispatch contact, site access, failed-unit serial capture and return-material workflow.

This line is a logistics add-on. It does not include an onsite engineer and it does not replace the required base FortiCare contract.

three-year evidence

Align the three-year term with the firewall lifecycle and schedule an annual entitlement audit even though renewal is not annual. Validate four-hour service availability at the exact installation address and qualifying support contract.

Acceptance closes only after the exact F120G serial, Fortinet account, requested start date and entitlement confirmation agree with the purchase record.