AIR-AP3802I-HK910C Cisco Aironet 3800 Dual-band 802.11a/g/n/ac 10 APs

AIR-AP3802I-HK910C exact order identity

AIR-AP3802I-HK910C is a controller-based Cisco Aironet 3800 Series 802.11ac Wave 2 access-point order. The PID selects the 3802I access point with integrated antennas, configurable ten-unit K910C eco-pack and regulatory token H.

Antenna architecture

Cisco integrates the antennas into the 3802I enclosure, so no external antenna is selected by this PID. Retain enclosure orientation, bracket, mounting height and measured coverage against the approved RF survey.

Quantity and configuration boundary

Cisco identifies K910C as a configurable ten-access-point eco-pack. Preserve the selected regulatory-domain evidence and reconcile ten physical units independently.

H regulatory evidence

The domain token is not a country name. Capture the H-domain lookup date, reviewer and destination; a successful controller join does not replace this evidence.

Build the H-domain evidence around staged controller join. Capture the lookup, destination, controller country, software release and first successful join without treating the join itself as regulatory proof. Before production release, a reviewer should reconcile all five fields. A later controller reset or country change should create a new dated result while retaining the accepted baseline.

Controller, PoE and uplink boundary

Validate the exact controller release and CAPWAP join before deployment. Preserve negotiated PoE, multigigabit Ethernet rate, cable certification and error counters; family capability does not prove the installed switch and cable path achieve that rate.

Lifecycle and migration decision

Cisco lists 2022-10-31 as end of sale and 2027-10-31 as last support for the Aironet 3800 Series, with Catalyst 9130AX as the replacement direction. Available inventory does not extend those dates.

Deployment evidence worksheet

Ethernet and cabling proof

Preserve the permanent-link test, patch-lead identities, switch port, negotiated Ethernet rate and error counters. Investigate pair faults, excessive length or rate fallback before wireless acceptance begins. A link light only proves connectivity at some rate; it does not demonstrate the intended uplink performance. Tie the cable result to the AP serial so a later throughput problem can be separated from radio, controller and wired-path causes. Prove the permanent link, patch leads, multigigabit switch port, negotiated rate and error counters.

Mechanical installation record

List the bracket, ceiling or wall interface, enclosure requirement, safety restraint, service clearance and cable-entry plan before scheduling installation. Receiving should identify missing mechanical items before the access point reaches site. Photograph the mounted label and final cable entry, then record how the unit can be reached for replacement. A complete electronic order can still be an unusable deployment kit when mechanical dependencies are omitted. Reconcile bracket, enclosure, restraint, cable entry and every external-antenna component before site work.

Controlled spare policy

If purchased as a spare, name the protected site population, compatible controller image, storage location, storage conditions and periodic power-on test. Confirm that regulatory token, antenna architecture and mounting parts match the population it protects. Set a final-use review date. A stored unit can become unsuitable while untouched because controller software, country approval, certificates or network architecture may change. Test stored spares against controller release, PoE, domain, antenna and mounting dependencies.

Authentication path test

Commission representative clients through association, authentication, address assignment, DNS and application reachability. Preserve the identity policy used, test client type, result and relevant controller logs. An access point that joins its controller has not yet demonstrated the user path. Repeat the test after any controller, certificate or authentication-service change and retain failures separately from RF or switch-port evidence. Commission association, authentication, addressing, DNS and application reachability on representative clients.

Roaming acceptance

Define the neighboring access points and client types used for roaming validation. Record handoff behavior, interruption observed, authentication result and controller events along the intended movement path. Compare the outcome with the site's design target rather than declaring success from static association. Where this unit replaces an older AP, test both entry and exit from its cell so a local improvement does not hide a boundary problem. Document roaming path, neighboring cells, client type and controller events at each cell boundary.

Capacity observation

Define the expected concurrent clients, application mix, airtime utilization and channel-width assumptions for this location. After commissioning, capture radio utilization, retry behavior and representative throughput during a meaningful load period. Compare the observation with the survey design and state any shortfall. A peak link rate from a data sheet is not a site capacity result and should not replace measured operating evidence. Use measured airtime, retries and client performance instead of maximum family PHY rates.

Fault-domain separation

Build the acceptance record so power, wired link, controller join, radio state, authentication and application reachability can be reviewed independently. Preserve timestamps and device identifiers across switch and controller logs. When a test fails, identify the failing boundary before replacing hardware. This avoids classifying a cable, policy or controller problem as an access-point defect and creates evidence that can be reused during support escalation. Use synchronized switch, AP and controller timestamps to isolate power, CAPWAP, RF and authentication faults.

Handover completeness

The handover package should include exact order identity, destination approval, serial record, controller evidence, switch port, mounting or antenna record, user-path tests and named operational owners. Review the package with the receiving team and list unresolved exceptions. A unit is not operationally accepted when important evidence remains only in installer notes, email attachments or an unowned temporary dashboard. Handover should include PID, all serials, compliance result, controller, antenna record and lifecycle owner.

Related Aironet 3802 orders

• AIR-AP3802E-HK910C - compare antenna, quantity, configuration and domain evidence.
• AIR-AP3802E-B-K9 - compare antenna, quantity, configuration and domain evidence.
• AIR-AP3802E-AK910 - compare antenna, quantity, configuration and domain evidence.

Official evidence: Cisco Aironet 3800 data sheet; Cisco getting-started guide; Cisco 3800 lifecycle bulletin; Cisco support page; and Cisco compliance lookup.