AIR-AP3802E-HK910C Cisco Aironet 3800e Indoor 4x4 MU-MIMO AP 10-Pack

AIR-AP3802E-HK910C exact order identity

AIR-AP3802E-HK910C is a controller-based Cisco Aironet 3800 Series 802.11ac Wave 2 access-point order. The PID selects the 3802E access point for external antennas, configurable ten-unit K910C eco-pack and regulatory token H.

Antenna architecture

The 3802E requires separately selected compatible external antennas; connector fit alone is not an approved RF design. Record antenna PID, connector use, gain, pattern, cable loss, mounting, grounding and country approval.

Quantity and configuration boundary

Cisco identifies K910C as a configurable ten-access-point eco-pack. Preserve the selected regulatory-domain evidence and reconcile ten physical units independently.

H regulatory evidence

The domain token is not a country name. Capture the H-domain lookup date, reviewer and destination; a successful controller join does not replace this evidence.

Build the H-domain evidence around staged controller join. Capture the lookup, destination, controller country, software release and first successful join without treating the join itself as regulatory proof. Before production release, a reviewer should reconcile all five fields. A later controller reset or country change should create a new dated result while retaining the accepted baseline.

Controller, PoE and uplink boundary

Validate the exact controller release and CAPWAP join before deployment. Preserve negotiated PoE, multigigabit Ethernet rate, cable certification and error counters; family capability does not prove the installed switch and cable path achieve that rate.

Lifecycle and migration decision

Cisco lists 2022-10-31 as end of sale and 2027-10-31 as last support for the Aironet 3800 Series, with Catalyst 9130AX as the replacement direction. Available inventory does not extend those dates.

Deployment evidence worksheet

Quotation substitution gate

Compare antenna form, regulatory token, configuration suffix, pack quantity and complete Cisco part number on the authorized quotation. Treat any changed token as a substitution that requires a new technical and regulatory review. Procurement should not accept a nearby Aironet 3802 line merely because the family name matches. Preserve the approved line, received label and exception decision so the final asset can be traced to the exact order reviewed here. A changed antenna letter, domain, quantity or configurable suffix requires a new procurement review.

Software lifecycle file

Record the controller release approved for this unit, the source used to verify support, the last tested date and the owner for software advisories. Available hardware does not prove compatibility with a current or future controller train. Review Cisco support information before every expansion or replacement. The lifecycle file should also state when this Aironet 3800 generation must leave service and which surrounding dependencies need migration. Apply the 2027 support limit to software, spares, entitlement and replacement planning.

Roaming acceptance

Define the neighboring access points and client types used for roaming validation. Record handoff behavior, interruption observed, authentication result and controller events along the intended movement path. Compare the outcome with the site's design target rather than declaring success from static association. Where this unit replaces an older AP, test both entry and exit from its cell so a local improvement does not hide a boundary problem. Document roaming path, neighboring cells, client type and controller events at each cell boundary.

Monitoring handover

Assign owners for AP reachability, controller join failures, radio utilization, client health and switch-port errors. Confirm that the exact serial appears in inventory and monitoring, then test the alert path. Record dashboard object, notification route and escalation owner. Telemetry that is not tied to an owned asset does not provide a reliable service baseline and will not support later comparison after channel or software changes. Monitor serial, CAPWAP state, radio health, Ethernet errors, PoE and client experience under one owner.

Change-window controls

Document staging evidence, production window, installer, rollback owner and measurable success criteria. Preserve the prior controller or AP state needed for recovery. After the change, close temporary credentials, compare authentication, monitoring and RF results with the approved baseline, and record the final decision. The work is not complete merely because the unit powers on or appears in a controller list. Rollback must restore controller assignment, country setting, switch port and prior RF service.

Interference baseline

Preserve the pre-install and post-install noise, neighboring-radio and channel-occupancy observations for the selected location. Record any controller-driven channel change during acceptance. If the regulatory profile limits the channel choices, state how that constraint affected reuse and mitigation. This baseline gives future troubleshooting a reference point and prevents an unrelated interference change from being attributed to the hardware order. Preserve the enabled-channel export after initial join and every controller migration.

Receiving inspection

At receipt, compare model label, regulatory token, antenna form, quantity, serials and visible condition with the authorized order. Photograph labels before cartons are separated. Quarantine shortages, mixed units, damaged connectors or unapproved substitutions. Do not rely on a distributor description as evidence that the exact Cisco order arrived. Close the inspection only when every physical unit is accounted for. Receiving must distinguish 3802E from 3802I and single-unit from ten-unit order before release.

Operational log retention

Store the initial controller events, switch-port state, radio assignment, channel list and client test results with a consistent asset identifier. Define how long commissioning evidence is retained and who can retrieve it. A later firmware, controller or RF change should add a new dated observation rather than overwrite the original. The resulting history supports lifecycle decisions and distinguishes a new regression from the accepted baseline. Keep accepted power, uplink, radio and client results as the baseline for later changes.

Related Aironet 3802 orders

• AIR-AP3802I-HK910C - compare antenna, quantity, configuration and domain evidence.
• AIR-AP3802I-NK910C - compare antenna, quantity, configuration and domain evidence.
• AIR-AP3802I-TK910C - compare antenna, quantity, configuration and domain evidence.

Official evidence: Cisco Aironet 3800 data sheet; Cisco getting-started guide; Cisco 3800 lifecycle bulletin; Cisco support page; and Cisco compliance lookup.