FORTINET FC-10-00603-311-02-DD FortiGate 600D Legacy 8x5 FortiCare Support
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FC-10-00603-311-02-DD Overview
FC-10-00603-311-02-DD Support Identity
FC-10-00603-311-02-DD is a legacy 8x5 FortiCare support entitlement for one existing FortiGate 600D. It is a support contract, not a firewall appliance, security-service bundle, replacement unit, managed service or guaranteed after-hours response.
Term and Eligibility
The suffix identifies a variable-duration DD ordering record. For DD records, contract dates remain quote-dependent. Confirm registration, service start and end dates, covered support hours, product lifecycle and the current FortiCare successor tier before renewal.
FortiGate 600D Case Readiness
A 600D support renewal begins with lifecycle eligibility, not a test ticket. Confirm the serial, last supported FortiOS, entitlement gap rules and available successor support directly with Fortinet or the authorized channel. If a case can still be opened, submit a bounded diagnostic question without changing firmware, record the response and preserve an out-of-band recovery plan. If support is unavailable, keep the historical SKU identity but move the operational decision to appliance replacement.
The 600D evidence separates what is technically reachable from what is commercially and operationally supportable. A portal login or old contract record does not prove that engineering assistance, firmware or replacement service remains available for the current incident window.
- Match exact serial, model, FortiCare account, entitlement dates, firmware and lifecycle status.
- Name portal administrators, case openers, evidence approvers, change owners and after-hours contacts.
- Test one low-impact case, diagnostic package, response handoff, implementation decision and closure record.
- Review data minimization, local rollback, unsupported work and whether current operations require a newer support tier.
Official sources: Fortinet Technical Support contacts; FortiCare portal and ticketing description; FortiGate 600D data sheet.
FC-10-00603-311-02-DD Specification
| Exact model / SKU | FC-10-00603-311-02-DD |
| Recorded support SKU | FC-10-00603-311-02-DD |
| Associated platform | FortiGate 600D |
| Historical service code | 311 |
| Service identity | Legacy 8x5 FortiCare support |
| Recorded term | a variable-duration DD ordering record |
| Hardware included | No |
| Security subscriptions included | No; support entitlement only |
| Required verification | Serial, registration, dates, covered hours, firmware, lifecycle and successor tier |
| Acceptance | Case access, bounded diagnostics, response handoff, change decision, rollback and closure |
| Source match | FC-10-00603-311-02-DD: legacy 8x5 FortiCare for FortiGate 600D, no hardware |
| Official manufacturer reference | Fortinet Technical Support |
FC-10-00603-311-02-DD Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
FC-10-00603-311-02-DD FAQ
What does the FC-10-00603-311-02-DD entitlement cover?
FC-10-00603-311-02-DD Fortinet FortiGate 600D Legacy 8x5 FortiCare Support is listed as a FORTINET license, subscription or support entitlement. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-00603-311-02-DD a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-00603-311-02-DD?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-00603-311-02-DD?
The current reference price for FC-10-00603-311-02-DD is US$ 900.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
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