FORTINET FC-10-FG30G-284-02-60 FortiGate 30G Services and Subscriptions

FC-10-FG30G-284-02-60 Service Identity

FC-10-FG30G-284-02-60 is the 5 years FortiCare Elite Support entitlement for one existing FortiGate 30G. It covers Fortinet's Elite support tier for the registered appliance under the official FortiCare service-level terms.

It is electronically delivered and includes no hardware.

Order Checks

Confirm serial, account, eligibility, region, term dates, contacts and customer responsibilities on the final order.

Five-Year Support Lifecycle

Align the long-term service with FortiGate 30G support milestones, planned software path and hardware-replacement date. Define yearly reviews and the change that requires entitlement reassessment.

Before replacement or account consolidation, preserve cases, return records, contacts and entitlement disposition. Document renewal, reassignment or closure in the final year.

Closeout Evidence

Keep the serial, final service event, outstanding obligations and successor-platform decision together so coverage is not assumed to move automatically.

Long-Term Reassessment Triggers

Recheck the contract after a major software transition, ownership transfer, repeated service event, appliance retirement plan or region change. Record whether the entitlement remains eligible and commercially attached to the intended serial.

Replacement Archive

Preserve return authorization, chain-of-custody or case records where applicable, final contacts and the decision for the successor platform.

Service Boundary

Elite is a support entitlement. It does not add FortiGuard security subscriptions, a replacement appliance on demand or unrestricted on-site engineering.

Official Evidence

Fortinet official service documentation supports the service identity; the final entitlement record governs scope.