FORTINET FC-10-FG30G-247-02-12 FortiGate 30G Services and Subscriptions

FC-10-FG30G-247-02-12 Service Identity

FC-10-FG30G-247-02-12 is the 1 year FortiCare Premium Support entitlement for one existing FortiGate 30G. It covers Fortinet's Premium support tier for one registered FortiGate 30G.

It is electronically delivered and includes no hardware.

Order Checks

Confirm serial, account, eligibility, region, term dates, contacts and customer responsibilities on the final order.

Annual Service Control

Confirm the FortiGate 30G serial, FortiCare account, region, start date and responsible contacts before activation. Validate the relevant support or managed workflow during the first month and preserve a ticket or acceptance record.

Review actual use and unresolved issues at mid-term. Make the renewal decision before expiry using operational evidence and the current hardware plan.

Annual Acceptance File

Keep the initial eligibility check, named contacts, first tested interaction, exceptions and a dated renewal decision. Use the short term to prove that the ordered level fits the branch before extending coverage.

Service Boundary

Premium support does not include the appliance, FortiGuard security subscriptions, managed operations or an automatic entitlement to every replacement option.

Official Evidence

Fortinet official service documentation supports the service identity; the final entitlement record governs scope.