FORTINET FC-10-FG30G-204-02-36 FortiGate 30G Services and Subscriptions

FC-10-FG30G-204-02-36 Service Identity

FC-10-FG30G-204-02-36 is the 3 years FortiCare Premium-to-Elite Upgrade entitlement for one existing FortiGate 30G. It covers an upgrade of an eligible FortiCare Premium support position to the Elite tier for the covered period.

It is electronically delivered and includes no hardware.

Order Checks

Confirm serial, account, eligibility, region, term dates, contacts and customer responsibilities on the final order.

Three-Year Service Governance

Year one establishes eligibility, contacts and working procedures. Year two audits account ownership, open cases, service use and hardware or software changes. Year three prepares renewal, tier change or migration.

Reconcile the entitlement after serial, tenant, administrator or topology changes. Preserve annual evidence that the service remains associated with the intended appliance.

Midpoint File

Record tested contact paths, eligibility evidence, unresolved exclusions and the owner of the final-year transition.

Year-Three Decision

Compare service events and business dependence with the original order, inventory open obligations and assign the next commercial owner before the final quarter.

Service Boundary

The upgrade requires an eligible underlying support position and does not create a second support contract, add hardware or extend coverage beyond the ordered term.

Official Evidence

Fortinet official service documentation supports the service identity; the final entitlement record governs scope.