FORTINET FC-10-FG2HG-301-02-12 FortiGate 200G Services and Subscriptions

FC-10-FG2HG-301-02-12 Procurement Identity

FC-10-FG2HG-301-02-12 is the documented secure-return workflow for an eligible approved replacement of one registered FortiGate 200G for 1 year. It is a per-device service order, not physical FG hardware or a bundle.

Diskless 200G operating boundary

Confirm exact SKU, serial, account, country, dates, prerequisites and supported FortiOS. The 200G does not provide local evidence storage, so customer-owned external logging, configuration backup and recovery custody are required independently from this entitlement.

Service acceptance

Confirm secure-return eligibility, account, approved incident, replacement serial, custody route and media-risk owner. Export required configuration and external evidence before the original unit leaves service.

High-throughput evidence path

Link authorization, original and replacement assets, custodian, location and final disposition. Preserve security, legal and finance approval where special retention or destruction terms apply. Verify external collection under representative load and after one controlled recovery or policy-change event.

Annual commissioning evidence

Record serial, account, dates, supported FortiOS, circuit roles, policy owners, configuration repository and external log destination. Capture representative ordinary and peak flows before later changes alter the baseline.

Monthly export assurance

Retrieve a known event from the external store each month and compare serial, time, interface, policy and action with the 200G source record. Investigate missing or delayed records before they affect incident reconstruction.

Quarterly entitlement sample

Test one service-specific allowed, blocked, detected or support workflow with an accountable reviewer. Record exceptions, disabled purchased functions and the control used for off-path traffic.

Annual commercial gate

Use cases, service use, load trend and recovery evidence to decide renewal, changed scope or retirement before procurement lead time threatens continuity.

Exclusions

The line includes no appliance purchase, automatic fault approval, fixed delivery speed, data recovery, local storage promise or permission to retain hardware outside accepted terms.

Official sources

Fortinet Secure RMA Service documentation supports the service scope. FortiGate 200G Series documentation supports the compatible diskless appliance boundary.