FORTINET FC-10-00306-311-02-DD FortiGate 300E Legacy 8x5 FortiCare Support
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FC-10-00306-311-02-DD Overview
FC-10-00306-311-02-DD FortiCare Record
FC-10-00306-311-02-DD is a legacy 8x5 FortiCare support entitlement for one existing FortiGate 300E. It is a support contract, not a firewall appliance, security-service bundle, replacement unit, managed service or guaranteed after-hours response.
Eligibility Decision
The suffix identifies a variable-duration DD ordering record. For DD records, contract dates remain quote-dependent. Confirm registration, service start and end dates, covered support hours, product lifecycle and the current FortiCare successor tier before renewal.
- Match exact serial, model, FortiCare account, entitlement dates, firmware and lifecycle status.
- Name portal administrators, case openers, evidence approvers, change owners and after-hours contacts.
- Test one low-impact case, diagnostic package, response handoff, implementation decision and closure record.
- Review data minimization, local rollback, unsupported work and whether current operations require a newer support tier.
Acceptance Evidence
For the 300E, prepare separate diagnostic packs for routing, VPN, policy and threat-inspection incidents. Test portal entitlement by opening a harmless configuration question with firmware, topology and redacted evidence already attached. Confirm the response path during covered hours, then document the local decision-maker for incidents outside that window and the rollback state that operations must preserve.
The 300E review measures case readiness, not ticket count. An engineer unfamiliar with the site should be able to locate the baseline, reproduce the symptom safely and understand which production change requires business approval before Fortinet guidance is applied.
Official sources: Fortinet Technical Support contacts; FortiCare portal and ticketing description; FortiGate 300E data sheet.
FC-10-00306-311-02-DD Specification
| Exact model / SKU | FC-10-00306-311-02-DD |
| Recorded support SKU | FC-10-00306-311-02-DD |
| Associated platform | FortiGate 300E |
| Historical service code | 311 |
| Service identity | Legacy 8x5 FortiCare support |
| Recorded term | a variable-duration DD ordering record |
| Hardware included | No |
| Security subscriptions included | No; support entitlement only |
| Required verification | Serial, registration, dates, covered hours, firmware, lifecycle and successor tier |
| Acceptance | Case access, bounded diagnostics, response handoff, change decision, rollback and closure |
| Source match | FC-10-00306-311-02-DD: legacy 8x5 FortiCare for FortiGate 300E, no hardware |
| Official manufacturer reference | Fortinet Technical Support |
FC-10-00306-311-02-DD Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
FC-10-00306-311-02-DD FAQ
What does the FC-10-00306-311-02-DD entitlement cover?
FC-10-00306-311-02-DD Fortinet FortiGate 300E Legacy 8x5 FortiCare Support is listed as a FORTINET license, subscription or support entitlement. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-00306-311-02-DD a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-00306-311-02-DD?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-00306-311-02-DD?
The current reference price for FC-10-00306-311-02-DD is US$ 300.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
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