AIR-AP3802E-QK910C Cisco Aironet 3800e 802.11ac Wave 2 AP 10-Pack

AIR-AP3802E-QK910C exact order identity

AIR-AP3802E-QK910C is a controller-based Cisco Aironet 3800 Series 802.11ac Wave 2 access-point order. The PID selects the 3802E access point for external antennas, configurable ten-unit K910C eco-pack and regulatory token Q.

Antenna architecture

The 3802E requires separately selected compatible external antennas; connector fit alone is not an approved RF design. Record antenna PID, connector use, gain, pattern, cable loss, mounting, grounding and country approval.

Quantity and configuration boundary

Cisco identifies K910C as a configurable ten-access-point eco-pack. Preserve the selected regulatory-domain evidence and reconcile ten physical units independently.

Q regulatory evidence

The domain token is not a country name. Store the Q-domain compliance result with serial, site and antenna form so return or replacement activity remains traceable.

Organize the Q-domain evidence for return and replacement traceability. Preserve the original unit's PID, approval and site, then require the replacement label and controller country to be checked independently. Link both serials to the same service case without copying the old approval blindly. This makes regulatory identity visible during an RMA rather than only during initial purchase.

Controller, PoE and uplink boundary

Validate the exact controller release and CAPWAP join before deployment. Preserve negotiated PoE, multigigabit Ethernet rate, cable certification and error counters; family capability does not prove the installed switch and cable path achieve that rate.

Lifecycle and migration decision

Cisco lists 2022-10-31 as end of sale and 2027-10-31 as last support for the Aironet 3800 Series, with Catalyst 9130AX as the replacement direction. Available inventory does not extend those dates.

Deployment evidence worksheet

Controller join evidence

Stage the access point on the controller release intended for production. Retain the controller model, software version, discovery path, authorization method and first successful CAPWAP join. Confirm that configuration download completes and that both radios reach an expected operational state. Remove any temporary staging authorization before handover. This evidence separates an orderable access point from a unit that has actually been proven compatible with the planned controller environment. For this 3802 order, retain controller discovery, image transfer and final CAPWAP join by serial.

Country approval retention

Save the Cisco compliance lookup result, lookup date, deployment country, approved regulatory token and reviewer. If the destination changes, stop and repeat the approval rather than moving the unit on the strength of an earlier purchase. Compare the controller country setting and available channels with the retained evidence. Regulatory eligibility is a deployment condition and cannot be inferred from connector fit, stock location or a similar-looking part number. Save the Cisco country lookup and controller country setting with the exact regulatory token.

Quotation substitution gate

Compare antenna form, regulatory token, configuration suffix, pack quantity and complete Cisco part number on the authorized quotation. Treat any changed token as a substitution that requires a new technical and regulatory review. Procurement should not accept a nearby Aironet 3802 line merely because the family name matches. Preserve the approved line, received label and exception decision so the final asset can be traced to the exact order reviewed here. A changed antenna letter, domain, quantity or configurable suffix requires a new procurement review.

Controlled spare policy

If purchased as a spare, name the protected site population, compatible controller image, storage location, storage conditions and periodic power-on test. Confirm that regulatory token, antenna architecture and mounting parts match the population it protects. Set a final-use review date. A stored unit can become unsuitable while untouched because controller software, country approval, certificates or network architecture may change. Test stored spares against controller release, PoE, domain, antenna and mounting dependencies.

Interference baseline

Preserve the pre-install and post-install noise, neighboring-radio and channel-occupancy observations for the selected location. Record any controller-driven channel change during acceptance. If the regulatory profile limits the channel choices, state how that constraint affected reuse and mitigation. This baseline gives future troubleshooting a reference point and prevents an unrelated interference change from being attributed to the hardware order. Preserve the enabled-channel export after initial join and every controller migration.

Receiving inspection

At receipt, compare model label, regulatory token, antenna form, quantity, serials and visible condition with the authorized order. Photograph labels before cartons are separated. Quarantine shortages, mixed units, damaged connectors or unapproved substitutions. Do not rely on a distributor description as evidence that the exact Cisco order arrived. Close the inspection only when every physical unit is accounted for. Receiving must distinguish 3802E from 3802I and single-unit from ten-unit order before release.

Operational log retention

Store the initial controller events, switch-port state, radio assignment, channel list and client test results with a consistent asset identifier. Define how long commissioning evidence is retained and who can retrieve it. A later firmware, controller or RF change should add a new dated observation rather than overwrite the original. The resulting history supports lifecycle decisions and distinguishes a new regression from the accepted baseline. Keep accepted power, uplink, radio and client results as the baseline for later changes.

Handover completeness

The handover package should include exact order identity, destination approval, serial record, controller evidence, switch port, mounting or antenna record, user-path tests and named operational owners. Review the package with the receiving team and list unresolved exceptions. A unit is not operationally accepted when important evidence remains only in installer notes, email attachments or an unowned temporary dashboard. Handover should include PID, all serials, compliance result, controller, antenna record and lifecycle owner.

Related Aironet 3802 orders

• AIR-AP3802I-NK910C - compare antenna, quantity, configuration and domain evidence.
• AIR-AP3802I-TK910C - compare antenna, quantity, configuration and domain evidence.
• AIR-AP3802I-HK910C - compare antenna, quantity, configuration and domain evidence.

Official evidence: Cisco Aironet 3800 data sheet; Cisco getting-started guide; Cisco 3800 lifecycle bulletin; Cisco support page; and Cisco compliance lookup.