FC-10-GT71G-314-02-36 attaches three years of FortiCare Essential support to one eligible FortiGate 71G. Fortinet positions Essential as its base device-level option for lower-criticality deployments that can accept next-business-day, web-based response. This line is support coverage only; it does not include a FortiGate appliance or a FortiGuard threat-protection bundle.
Build the branch runbook around online support tools and web case submission. FortiCare Essential does not provide the Premium or Elite telephone-response model. Record the registered serial number, FortiCloud support account, current FortiOS release, configuration backup and a concise reproduction sequence before opening a case so the next-business-day response can be used efficiently.
The Essential RMA method is return and replace, not Premium advanced replacement. A failed unit is returned before the replacement workflow is completed, subject to Fortinet authorization and regional service availability. For a branch that cannot tolerate that interval, keep a tested spare or compare a higher FortiCare level before purchasing this SKU.
At activation, verify that the contract is associated with the correct FortiGate 71G serial and deployment country. During year one, establish backups and upgrade procedures; during year two, review incidents and spare readiness; before the third-year renewal point, compare the device lifecycle, FortiOS support path and required response model. This creates a defined review point instead of silently carrying an unsuitable support tier forward.
FortiCare support includes firmware access, online support tools and asset management functions. It is not a substitute for IPS, malware protection, web filtering or other FortiGuard security subscriptions. Confirm the precise service start date, co-term requirement, product registration status and country-level return-and-replace availability before the order is booked.
Keep the complete SKU, FortiGate serial number, end-customer account, service location, three-year term, support-tier comparison and quote together. For an HA deployment, validate the entitlement requirement for each registered appliance rather than assuming one support line covers both serial numbers.
Official Fortinet sources: FortiCare Technical Support and RMA Services and FortiCare Services Ordering Guide.
| Exact model / SKU | FC-10-GT71G-314-02-36 |
| Exact Fortinet SKU | FC-10-GT71G-314-02-36 |
| Covered product | One eligible FortiGate 71G serial number |
| Support level | FortiCare Essential |
| Term | 36 months / 3 years |
| Technical response | Next business day through the web-based support workflow |
| Included resources | Online support tools, firmware updates and Asset Management Portal |
| RMA method | Return and replace; not advanced replacement |
| Operational preparation | Maintain configuration backups, serial registration, case evidence and spare strategy |
| Excluded | FortiGate hardware, telephone support, advanced replacement and FortiGuard security subscriptions |
| Source match | Exact FC-10-GT71G-314-02-36, FortiGate 71G and three-year identity preserved from the CMS record; Essential response channel, included support resources and return-and-replace RMA verified from current official Fortinet service documents |
| Official manufacturer reference | Fortinet FortiCare Technical Support and RMA Services |
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
3 years procurement guidance: A three-year term reduces annual renewal administration while preserving a mid-cycle architecture review. Align the entitlement end date with the supported hardware lifecycle and budget period.
Document/Firmware Download
Fortinet FC-10-GT71G-314-02-36 FortiCare Essential Support for FortiGate 71G - 3 Year is listed as a FORTINET license, subscription or support entitlement with a 3 years term. Confirm the protected device or account, included services and exact contract term on the quotation.
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
The current reference price for FC-10-GT71G-314-02-36 is US$ 430.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
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