FORTINET FC-10-GT71G-301-02-36 Secure RMA for FortiGate 71G - 3 Year
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FC-10-GT71G-301-02-36 Overview
Three-Year Secure RMA with On-Site Data Custody
FC-10-GT71G-301-02-36 is the three-year Secure RMA add-on for one eligible FortiGate 71G. Fortinet designed Secure RMA for environments with strict data-protection requirements: after an approved hardware failure, the customer is released from returning the defective device and can retain it within the controlled premises. This is not firewall hardware or a standalone technical-support contract.
Map the add-on to the correct support asset
Record the FortiGate 71G serial number, active FortiCare support package, deployment country and contract dates. Secure RMA can be added to technical-support packages, including Essential, but it does not replace the underlying support entitlement or the troubleshooting and authorization process required to establish an RMA.
Define custody before a failure
Assign who can request RMA, who accepts replacement hardware, and who takes custody of the failed appliance. Document the secure holding location, chain-of-custody record, access controls and prohibition on unauthorized shipment. The service's value depends on preventing the defective unit and its non-field-replaceable media from leaving the approved environment.
Three-year incident workflow
For each approved event, capture the Fortinet RMA authorization, failed serial, replacement serial, removal time, custodian and final disposition decision. Restore the replacement from a validated configuration source and transfer the applicable service entitlements. Review the process after each incident and at least annually during the 36-month term.
Keep delivery promises separate
Secure RMA changes the defective-device return obligation; it does not by itself promise next-calendar-day or four-hour delivery. Replacement timing follows the underlying support/RMA arrangement and country-level availability. Quote Priority RMA separately when the site also requires a specific expedited delivery objective.
Acceptance evidence
Retain the complete SKU, registered serial, underlying support contract, three-year dates, country eligibility and internal data-retention requirement. For HA, map a separate eligible entitlement to each appliance that must be protected from return.
Official Fortinet sources: FortiCare Priority RMA and Secure RMA Services and FortiCare Technical Support and RMA Services.
FC-10-GT71G-301-02-36 Specification
| Exact model / SKU | FC-10-GT71G-301-02-36 |
| Exact Fortinet SKU | FC-10-GT71G-301-02-36 |
| Protected asset | One eligible FortiGate 71G serial number |
| Service role | Secure RMA add-on to an underlying technical-support package |
| Term | 36 months / 3 years |
| Core outcome | Authorized defective hardware does not need to be returned to Fortinet |
| Customer control | Retain the failed device and data-bearing media within the physical environment |
| Required workflow | RMA authorization, custody log, replacement restoration and entitlement transfer |
| Delivery boundary | No independent next-calendar-day or four-hour replacement promise |
| Excluded | FortiGate hardware, base FortiCare support and Priority RMA |
| Source match | Exact FC-10-GT71G-301-02-36, FortiGate 71G and three-year identity preserved from the CMS record; non-return, support-package dependency and data-custody purpose verified from official Fortinet Secure RMA documents |
| Official manufacturer reference | Fortinet Priority RMA and Secure RMA Services |
FC-10-GT71G-301-02-36 Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
3 years procurement guidance: A three-year term reduces annual renewal administration while preserving a mid-cycle architecture review. Align the entitlement end date with the supported hardware lifecycle and budget period.
Document/Firmware Download
FC-10-GT71G-301-02-36 FAQ
What does the FC-10-GT71G-301-02-36 entitlement cover?
Fortinet FC-10-GT71G-301-02-36 Secure RMA for FortiGate 71G - 3 Year is listed as a FORTINET license, subscription or support entitlement with a 3 years term. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-GT71G-301-02-36 a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-GT71G-301-02-36?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-GT71G-301-02-36?
The current reference price for FC-10-GT71G-301-02-36 is US$ 215.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
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