FORTINET FC-10-GT71G-247-02-36 FortiCare Premium Support for FortiGate 71G - 3 Year
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FC-10-GT71G-247-02-36 Overview
Three-Year Premium Incident and Recovery Coverage
FC-10-GT71G-247-02-36 is the three-year FortiCare Premium support entitlement for one eligible FortiGate 71G. Fortinet's Premium tier provides 24x7 telephone and web engagement, a one-hour response target for critical issues, next-business-day response for non-critical issues and standard advanced-replacement RMA. It does not include the firewall or a FortiGuard security bundle.
Define severity before an outage
Document what constitutes a critical branch outage, which administrator can open a P1/P2 telephone escalation, and who supplies topology, diagnostics and recent change history. Keep the FortiGate serial number, support account, configuration backup and console-access path in the incident record. The one-hour critical-response target is useful only when the case is classified correctly and the support team receives actionable evidence.
Prepare the advanced-replacement workflow
Premium includes standard RMA with advanced replacement, subject to authorization, cut-off times and regional availability. Record the installed location and receiving contact against the asset, verify the nearest service coverage, and maintain a restoration checklist for interfaces, policies, certificates, VPNs and HA settings. Replacement delivery does not by itself restore the branch configuration.
Three-year operating program
Use the first year to establish case and recovery procedures, the second to review recurring faults and firmware stability, and the third to decide whether the FortiGate 71G remains suitable for renewal. Run at least one desk-based replacement exercise and review administrator access after staff or supplier changes.
Support and security are separate layers
FortiCare Premium supplies technical support, firmware access, online tools, the Asset Management Portal and the Premium RMA model. IPS, malware protection, URL filtering and other FortiGuard intelligence require separate eligible subscriptions. The quote must show both layers clearly so a buyer does not mistake support coverage for threat-protection services.
Order acceptance checklist
Confirm the complete SKU, one target serial number, end-customer account, deployment country, 36-month term, desired activation date and any co-term requirement. For an HA pair, validate support on both registered devices. Also check whether optional Priority RMA is needed for a site whose recovery objective is shorter than standard advanced replacement.
Official Fortinet sources: FortiCare Services feature comparison and Fortinet global service availability.
FC-10-GT71G-247-02-36 Specification
| Exact model / SKU | FC-10-GT71G-247-02-36 |
| Exact Fortinet SKU | FC-10-GT71G-247-02-36 |
| Covered device | One eligible FortiGate 71G serial number |
| Support tier | FortiCare Premium |
| Term | 36 months / 3 years |
| Critical issue response | One-hour target with 24x7 telephone and web engagement |
| Non-critical response | Next business day |
| RMA | Standard advanced replacement, subject to authorization and regional service availability |
| Operational evidence | Serial registration, diagnostics, configuration backup, recovery contacts and restoration runbook |
| Excluded | FortiGate hardware, FortiGuard threat subscriptions and optional Priority RMA |
| Source match | Exact FC-10-GT71G-247-02-36, FortiGate 71G and three-year identity preserved from the CMS record; Premium response targets, engagement channels and advanced-replacement boundary verified from official Fortinet service documents |
| Official manufacturer reference | Fortinet FortiCare Services Feature Comparison |
FC-10-GT71G-247-02-36 Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
3 years procurement guidance: A three-year term reduces annual renewal administration while preserving a mid-cycle architecture review. Align the entitlement end date with the supported hardware lifecycle and budget period.
Document/Firmware Download
FC-10-GT71G-247-02-36 FAQ
What does the FC-10-GT71G-247-02-36 entitlement cover?
Fortinet FC-10-GT71G-247-02-36 FortiCare Premium Support for FortiGate 71G - 3 Year is listed as a FORTINET license, subscription or support entitlement with a 3 years term. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-GT71G-247-02-36 a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-GT71G-247-02-36?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-GT71G-247-02-36?
The current reference price for FC-10-GT71G-247-02-36 is US$ 574.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
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