FORTINET FC-10-G71GP-247-02-60 FortiGate 71G-POE Services and Subscriptions

FC-10-G71GP-247-02-60 Overview

FortiCare Premium Support provides Premium FortiCare support with round-the-clock access for the covered FortiGate.

This SKU is a 5 years service entitlement for an existing FortiGate 71G-POE; it does not include hardware.

Order Composition and Delivery

This FC service code is delivered electronically against an appliance that must already exist. No chassis, power supply, antenna or replacement hardware is shipped as part of the line item. The order therefore needs the installed FortiGate serial number, current contract status, registered end customer, FortiCare account and desired start date. Check for gaps or overlaps with existing coverage before activation. A buyer who also needs a new firewall should select a hardware or BDL SKU as a separate purchasing decision.

Service Scope and Boundaries

FortiCare Premium is intended for organizations requiring round-the-clock product support access. Confirm that the operating team has a process for opening cases, collecting diagnostics and maintaining authorized contacts. Compare the official Premium response and replacement terms with local business requirements rather than assuming all regions receive identical logistics. This support code does not include a FortiGuard security bundle unless one is explicitly named in another SKU. Premium differs from Essential through its round-the-clock support orientation, but it should not be presented as Elite. Use it where incidents can occur outside business hours and the customer can actively work a case with Fortinet. Review support contacts, severity assignment, diagnostic access and replacement logistics. If the business needs enhanced service objectives for a critical system, compare Elite explicitly. If after-hours access is unnecessary, confirm whether Essential better matches the actual operating requirement.

Verified Platform Facts

• FortiGate 71G-POE has ten GE RJ45 ports: four internal ports, four PoE ports and two WAN ports, plus 64 GB SSD storage.
• Fortinet lists a 60 W total PoE budget, with up to 30 W per PoE/+ port under IEEE 802.3at.
• The series specification lists 2.5 Gbps IPS throughput, 1.5 Gbps NGFW throughput and 1.3 Gbps threat-protection throughput.

FortiGate 71G-POE is the PoE and storage-equipped member of the 70G family. Its four PoE ports can power eligible edge devices, but the design must remain within the documented 60 W aggregate budget and the per-port PoE+ limit. The integrated 64 GB SSD is a model-specific hardware fact and should be included in asset and logging plans. Before purchase, map the two WAN ports, four internal ports and four powered ports to the actual branch topology instead of assuming every connected endpoint can draw maximum power simultaneously.

Acceptance testing for FG-71G-POE should record the powered-device load on each PoE port, total PoE consumption, WAN failover behavior and storage-dependent logging settings. Test security inspection with the production policy set rather than sizing from raw firewall throughput alone. The installation record should link the physical serial, PoE endpoints, FortiCloud owner and every G71GP entitlement so renewals cannot be applied to another 70G-family appliance by mistake.

Source: official Fortinet FortiGate 71G-POE page and official Fortinet document.

Term and Procurement Fit

The sixty-month term is intended for a longer deployment horizon. Check the appliance lifecycle, planned replacement year and entitlement transfer rules before committing to coverage across five budget periods. Procurement should compare the contract end with hardware refresh, site lease and carrier milestones. Maintain ownership records through staff and organizational changes, and review lifecycle notices periodically. A long term reduces renewal events but increases the impact of choosing the wrong platform, service scope or registration region at the start.

For five-year coverage, attach the entitlement to the hardware lifecycle record and establish an owner who can maintain registration through multiple budget and staffing cycles. Review Fortinet lifecycle notices, appliance utilization and service relevance at least annually even though no renewal purchase is due. Before a site move, merger or hardware replacement, confirm whether the long entitlement can remain useful under official rules. Begin end-of-term planning far enough ahead to coordinate a platform refresh rather than automatically extending aging hardware.

Verify that Premium response coverage meets the operating model and identify the registered appliance owner.

Compatibility and Related Models

G71GP service codes belong to the PoE-equipped FortiGate 71G-POE platform. Do not apply them to a non-PoE 70G-family serial without official confirmation.

Warranty, Activation and Shipping

Electronic entitlement delivery requires accurate end-customer, FortiCare account, registration region, appliance serial and contract status. No physical shipment is included.

FAQ

What does FC-10-G71GP-247-02-60 include?

This SKU is a 5 years service entitlement for an existing FortiGate 71G-POE; it does not include hardware.

When is this contract length suitable?

Choose this term only when the FortiGate is expected to remain deployed for the full five-year coverage window. Validate lifecycle and migration assumptions because flexibility is lower than an annual or three-year commitment.

What should be checked before ordering?

Verify that Premium response coverage meets the operating model and identify the registered appliance owner.