FC-10-F6H1E-211-02-DD is a per-device 4-Hour Hardware Delivery Premium RMA entitlement associated with an existing FortiGate 601E. It does not include a new firewall, base FortiCare contract or FortiGuard security subscription.
Fortinet defines this Priority RMA option as courier delivery of an eligible replacement part onsite within the four-hour service level. It requires active FortiCare Premium or Elite and remains limited by diagnosis, contract registration, geography, depot coverage and service conditions. No onsite engineer is included in this code.
Validate the exact covered address, four-hour service availability, access instructions, courier handoff, receiving authority and installation owner. Keep a local procedure for racking, cabling, restoring configuration and returning the failed unit. Do not confuse hardware delivery with the separate four-hour engineer-inclusive service.
The ordering token F6H1E identifies a storage-equipped E-series high-capacity platform. Document both onboard drives, local retention, HA synchronization and central export. Replacement governance must identify how sensitive media and diagnostics are handled without confusing ordinary RMA, Priority RMA and Secure RMA.
For the 601E, the recovery record should include both onboard drive states, local evidence-retention rules, HA synchronization, central export and data-custody authorization. Determine in advance whether failed media may leave the premises. Keep configuration restoration, hardware delivery and sensitive-media handling as separately approved actions. This avoids assuming that an expedited engineer visit automatically grants authority to remove or return a storage-equipped chassis.
The 601E recovery gate combines high-capacity forwarding with both-drive health, local event visibility and central export. If defective media stays onsite, record its custody status separately from the replacement unit’s technical acceptance and service closure.
The DD suffix does not prove a contract duration. Preserve the authorized start and end dates, covered address, serial, FortiCare owner, service geography and any co-termination terms from the Fortinet quote. Confirm the prerequisite support contract before accepting this add-on.
Official source: Fortinet FortiCare Services Ordering Guide.
| Exact model / SKU | FC-10-F6H1E-211-02-DD |
| Exact service SKU | FC-10-F6H1E-211-02-DD |
| Associated platform | FortiGate 601E |
| Service code | 211 |
| Service type | 4-Hour Hardware Delivery Premium RMA |
| Base support prerequisite | Active FortiCare Premium or Elite; confirm current terms |
| Duration | Authorized quote dates - DD does not define a duration on this page |
| Hardware included | No - RMA-related add-on for an existing registered appliance |
| Acceptance record | Serial, FortiCare owner, covered address, geography, contacts, access and authorized dates |
| Source match | FC-10-F6H1E-211-02-DD: FortiCare service code 211 4-Hour Hardware Delivery Premium RMA, platform token F6H1E, DD quote-defined term and hardware-excluded boundary |
| Official manufacturer reference | Fortinet official FortiCare Services Ordering Guide |
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
FC-10-F6H1E-211-02-DD Fortinet FortiGate 601E 4-Hour Hardware Delivery Premium RMA is listed as a FORTINET license, subscription or support entitlement. Confirm the protected device or account, included services and exact contract term on the quotation.
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
Please request a quote for FC-10-F6H1E-211-02-DD. Final pricing depends on stock, quantity, configuration and delivery destination.
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