FORTINET FC-10-F6H0E-284-02-DD FortiGate 600E FortiCare Elite Support

FC-10-F6H0E-284-02-DD Procurement Record

FC-10-F6H0E-284-02-DD is a per-device FortiCare Elite support entitlement for one existing FortiGate 600E. It is an electronic service code; it does not include the firewall appliance, a FortiGuard security bundle or a separately expedited RMA option.

Exact Platform Check

The ordering token F6H0E maps this support SKU to a diskless E-series high-capacity firewall. Document two management ports, eight copper interfaces, eight SFP slots, two 10Gb SFP+ links, HA topology, external evidence repository and exact serial. The 600E has no onboard storage in the official series table, so keep its recovery controls distinct from storage-equipped 601E procedures.

Elite alerts should reach the data-center network lead and the team responsible for off-box diagnostics. Maintain a current configuration backup, management route and dependency map for high-capacity handoffs. Recovery evidence is synchronized HA, correct forwarding and restored central logging rather than a local-drive test.

For a 600E case, begin with the external monitoring timeline, HA state and management reachability because there is no onboard log store to consult. Preserve upstream and downstream handoff tests, the exact configuration revision and proof that events resumed at the central repository. Case closure belongs to the network and security owners who can validate those surrounding systems, not to a local-storage custodian or a generic appliance receipt check.

Authorized Coverage Dates

The DD suffix on this page does not establish a fixed number of months. Preserve the authorized quote, exact start and end dates, current contract expiry, registration region and any co-termination terms. Match F6H0E to the diskless 600E serial and verify HA, management and external evidence paths before accepting the quote-defined term.

What Elite Provides

Fortinet describes Elite as per-product support with 24x7 follow-the-sun engagement, enhanced response targets, Elite Portal access, automated monitoring and alerts, and security-hygiene recommendations for eligible FortiGate products. Firmware access and replacement remain governed by registration, diagnosis, current service terms and geography.

• Match F6H0E, the authorized quote and the exact FortiGate 600E serial.
• Verify the FortiCare account owner, registration region and present coverage end date.
• Confirm Elite Portal recipients, incident contacts and recovery evidence.
• Order Priority RMA or Secure RMA separately when those controls are required.

Official sources: Fortinet FortiCare Services Ordering Guide; Fortinet FortiGate 600E Series Data Sheet.