FC-10-0VM01-248-02-36 is a 3 year FortiCare Premium support entitlement for one existing, registered FortiMail VM01 virtual appliance. It is not a FortiMail license, VM image, hardware appliance, security-service bundle or cloud-hosting subscription.
Fortinet documents FortiMail VM01 with up to 1 virtual CPU, 1 to 4 virtual NICs, 1 GB to 6 GB of virtual memory and 50 GB to 1 TB of storage. These are licensed/deployment limits to verify, not resources delivered by this support SKU.
VM01 is the smallest licensed FortiMail virtual-appliance tier. Its acceptance record should identify the protected mail domains, message-flow role, hypervisor placement and backup location. A support entitlement cannot enlarge the licensed CPU tier or replace the separate FortiMail VM license.
For a compact deployment, verify that DNS, mail routing, quarantine access and configuration backup remain recoverable by a central administrator. Record the VM UUID and Fortinet registration owner so a support case is attached to the correct instance instead of another VM01 clone or trial image.
The three-year VM01 line suits a stable, limited mail perimeter whose domain count and traffic are not expected to outgrow the smallest tier. Procurement should attach a capacity review, hypervisor ownership record and a named successor for the support account. At the midpoint, test configuration recovery and confirm that a merger, tenant consolidation or cloud-mail project has not made the isolated VM redundant before the final year is consumed.
Fortinet describes Premium as per-device technical support with web and telephone case access, firmware updates, asset-portal access and advanced replacement where a physical product and applicable RMA terms permit it. A virtual-appliance contract provides the support channel and software entitlement boundary; it does not create a physical replacement item.
A three-year commitment crosses several maintenance and budget cycles. Confirm the VM tier remains suitable through the contract end date, preserve registration ownership and schedule a midpoint review for capacity, software support, unresolved cases and any move between hypervisors or cloud environments.
The multi-year record should identify who inherits renewal ownership after staffing changes and how an early VM replacement will be handled. Keep quote-defined dates and co-termination terms rather than deriving them from the page publication date or an assumed calendar anniversary.
Official sources: Fortinet FortiCare Services Ordering Guide; FortiMail Ordering Guide; FortiMail VM resource limits.
| Exact model / SKU | FC-10-0VM01-248-02-36 |
| Exact support SKU | FC-10-0VM01-248-02-36 |
| Supported product | FortiMail VM01 |
| Service type | FortiCare Premium per-device technical support |
| Contract duration | 36 months |
| Licensed vCPU tier | Up to 1 vCPU on the separately licensed VM |
| Documented virtual NIC range | 1 to 4 virtual NICs |
| Documented memory range | 1 GB to 6 GB |
| Documented storage range | 50 GB to 1 TB |
| Hardware or VM license included | No - support entitlement for an existing registered FortiMail VM |
| Registration evidence | Fortinet serial, support account, software release, authorized dates and VM identity |
| Source match | FC-10-0VM01-248-02-36: FortiMail VM01 platform, service code 248 Premium support, 36-month suffix and hardware-excluded service boundary |
| Official manufacturer reference | Fortinet official FortiCare Services Ordering Guide |
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
3 years procurement guidance: A three-year term reduces annual renewal administration while preserving a mid-cycle architecture review. Align the entitlement end date with the supported hardware lifecycle and budget period.
FC-10-0VM01-248-02-36 FortiMail VM01 3 Year FortiCare Premium Support is listed as a FORTINET license, subscription or support entitlement with a 3 years term. Confirm the protected device or account, included services and exact contract term on the quotation.
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
The current reference price for FC-10-0VM01-248-02-36 is US$ 418.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
Related products

FC-10-0VM01-248-02-60 is the 5 year FortiCare Premium support entitlement for one registered FortiMail VM01. It is an electronic support contract; no VM license, virtual machine or hardware appliance is included.

FC-10-0VM01-248-02-12 is the 1 year FortiCare Premium support entitlement for one registered FortiMail VM01. It is an electronic support contract; no VM license, virtual machine or hardware appliance is included.

FC-10-0VM01-114-02-12 is the exact retained Fortinet one-year order code historically labeled as FortiMail-VM01 annual anti-spam service order in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.

FC-10-0VM01-100-02-12 is the exact retained Fortinet one-year order code historically labeled as FortiMail-VM01 annual antivirus-service order in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.

FC-10-0VM01-150-02-12 is the exact retained Fortinet one-year order code historically labeled as virus outbreak protection service in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.

FC-10-0VM01-643-02-36 is the exact retained Fortinet three-year order code historically labeled as FortiMail protection and support bundle in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.

FC-10-0VM01-123-02-12 is the exact retained Fortinet one-year order code historically labeled as cloud sandbox service in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.

FC-10-0VM01-642-02-60 is the 60-month FortiGuard Base Bundle and FortiCare Premium order for an eligible FortiMail-VM01 deployment; no physical appliance is included.