FORTINET FC-10-0VM01-248-02-12 FortiMail VM01 1 Year FortiCare Premium Support
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FC-10-0VM01-248-02-12 Overview
FC-10-0VM01-248-02-12 Support Identity
FC-10-0VM01-248-02-12 is a 1 year FortiCare Premium support entitlement for one existing, registered FortiMail VM01 virtual appliance. It is not a FortiMail license, VM image, hardware appliance, security-service bundle or cloud-hosting subscription.
FortiMail VM Boundary
Fortinet documents FortiMail VM01 with up to 1 virtual CPU, 1 to 4 virtual NICs, 1 GB to 6 GB of virtual memory and 50 GB to 1 TB of storage. These are licensed/deployment limits to verify, not resources delivered by this support SKU.
VM01 is the smallest licensed FortiMail virtual-appliance tier. Its acceptance record should identify the protected mail domains, message-flow role, hypervisor placement and backup location. A support entitlement cannot enlarge the licensed CPU tier or replace the separate FortiMail VM license.
For a compact deployment, verify that DNS, mail routing, quarantine access and configuration backup remain recoverable by a central administrator. Record the VM UUID and Fortinet registration owner so a support case is attached to the correct instance instead of another VM01 clone or trial image.
Workload Decision
Use this annual VM01 support line when the organization is still proving a small mail-security deployment or expects a near-term platform decision. Acceptance should name the branch or business unit, list the authoritative MX domains and confirm that administrators can restore the compact instance without relying on a local specialist. Before renewal, compare case history with the cost of consolidating the workload; cancel duplicate coverage when the protected domains have already moved elsewhere.
Premium Support Scope
Fortinet describes Premium as per-device technical support with web and telephone case access, firmware updates, asset-portal access and advanced replacement where a physical product and applicable RMA terms permit it. A virtual-appliance contract provides the support channel and software entitlement boundary; it does not create a physical replacement item.
1 Year Contract Controls
An annual term supports a near-term renewal decision. Record the current contract end date, avoid a coverage gap or unexplained overlap, and schedule the next review before expiry. Reconfirm the registered VM identity, FortiMail software eligibility and account owner at each yearly renewal.
The annual purchase file should retain the Fortinet quote, activation confirmation, support account and one accountable renewal owner. Review open cases, platform sizing and planned migrations before extending coverage; do not treat an electronic support entitlement as inventory or a perpetual right to updates.
- Match the entitlement to the exact FortiMail VM01 serial and Fortinet support account.
- Confirm the authorized 12 months start and end dates and any co-termination.
- Verify the VM license, vCPU allocation, software release and deployment platform separately.
- Record mail-flow role, configuration backup, recovery owner and escalation contacts.
- Confirm whether FortiGuard security subscriptions are required under separate SKUs.
Official sources: Fortinet FortiCare Services Ordering Guide; FortiMail Ordering Guide; FortiMail VM resource limits.
FC-10-0VM01-248-02-12 Specification
| Exact model / SKU | FC-10-0VM01-248-02-12 |
| Exact support SKU | FC-10-0VM01-248-02-12 |
| Supported product | FortiMail VM01 |
| Service type | FortiCare Premium per-device technical support |
| Contract duration | 12 months |
| Licensed vCPU tier | Up to 1 vCPU on the separately licensed VM |
| Documented virtual NIC range | 1 to 4 virtual NICs |
| Documented memory range | 1 GB to 6 GB |
| Documented storage range | 50 GB to 1 TB |
| Hardware or VM license included | No - support entitlement for an existing registered FortiMail VM |
| Registration evidence | Fortinet serial, support account, software release, authorized dates and VM identity |
| Source match | FC-10-0VM01-248-02-12: FortiMail VM01 platform, service code 248 Premium support, 12-month suffix and hardware-excluded service boundary |
| Official manufacturer reference | Fortinet official FortiCare Services Ordering Guide |
FC-10-0VM01-248-02-12 Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
1 year procurement guidance: A one-year term suits short procurement cycles, bridge coverage and projects that require an annual renewal review. Confirm the start date and renewal owner before activation.
FC-10-0VM01-248-02-12 FAQ
What does the FC-10-0VM01-248-02-12 entitlement cover?
FC-10-0VM01-248-02-12 FortiMail VM01 1 Year FortiCare Premium Support is listed as a FORTINET license, subscription or support entitlement with a 1 year term. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-0VM01-248-02-12 a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-0VM01-248-02-12?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-0VM01-248-02-12?
The current reference price for FC-10-0VM01-248-02-12 is US$ 318.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
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