FC-10-PE221-211-02-12 applies the Fortinet 4-hour hardware-delivery PRMA option to an eligible FortiAP 221E for one year. A courier delivers the replacement part; this 211 tier does not add an onsite installation engineer.
Use this SKU when local staff can receive and replace the unit but require an accelerated replacement logistics target. If the site also requires a Fortinet-arranged engineer to rack and cable the replacement, evaluate the 212 service level instead.
Verify the exact service address, access hours, primary and secondary contacts, receiving restrictions and local 4-hour availability before purchase. The SLA cannot be assumed merely because a regional depot exists.
This PRMA option requires an active FortiCare Premium or Elite contract on the covered device. Register the one-year add-on against the correct FAP-221E serial and preserve the registration and expiry evidence; no replacement access point is shipped at contract activation.
Official sources: Fortinet FortiCare ordering guide - 4-hour hardware delivery; Fortinet FortiCare service eligibility.
| Exact model / SKU | FC-10-PE221-211-02-12 |
| Exact service SKU | FC-10-PE221-211-02-12 |
| Covered platform | FortiAP 221E |
| PRMA level | 4-hour hardware delivery |
| Delivery method | Replacement part delivered by courier |
| Onsite engineer | Not included in the 211 tier |
| Contract term | 1 year |
| Required base support | Active FortiCare Premium or Elite |
| Activation checks | Serial number, eligible address, contacts and site restrictions |
| Source match | Fortinet official FortiCare guidance distinguishes 211 as 4-hour hardware courier delivery without the onsite-engineer function of 212 and requires Premium or Elite base support |
| Official manufacturer reference | Fortinet official FortiCare PRMA ordering guide |
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
1 year procurement guidance: A one-year term suits short procurement cycles, bridge coverage and projects that require an annual renewal review. Confirm the start date and renewal owner before activation.
Fortinet FC-10-PE221-211-02-12 FAP-221E 1-Year 4-Hour PRMA is listed as a FORTINET license, subscription or support entitlement with a 1 year term. Confirm the protected device or account, included services and exact contract term on the quotation.
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
Please request a quote for FC-10-PE221-211-02-12. Final pricing depends on stock, quantity, configuration and delivery destination.
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FC-10-PE221-210-02-60 is the Fortinet next-calendar-day replacement-delivery add-on for one existing FAP-221E, covering 60 months. It is an electronic per-device RMA service entitlement; no FortiAP hardware is included at purchase.

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