FORTINET FC-10-P23JF-247-02-12 1 Year FortiAP 23JF FortiCare Premium Support
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FC-10-P23JF-247-02-12 Overview
FC-10-P23JF-247-02-12 exact support identity
FC-10-P23JF-247-02-12 is a 1 Year FortiCare Premium Support line for one registered FAP-23JF. The full service code, AP serial and authorized dates must be preserved together.
Service code 247
Fortinet positions Premium as the base per-product support tier with web and telephone support, firmware access, asset-portal services and advanced hardware replacement under the applicable terms.
Commercial boundary
It does not include a new FortiAP, FortiGuard subscription, Elite Portal capabilities or a separately ordered Priority/Secure RMA add-on.
Operational decision
Confirm case-opening ownership, firmware governance, configuration backups and the ordinary replacement path. Premium is the operational baseline; faster delivery or onsite work must be authorized separately.
Service-specific audit
Audit Premium as the complete base-support record. Test that authorized staff can open a case, locate diagnostics, retrieve the approved configuration and identify the ordinary replacement workflow. Record firmware eligibility and account ownership independently from any security-service subscription. If operations require faster courier delivery, onsite labor, sensitive-media retention or Elite monitoring, document those as explicit gaps and procure only the separate option that closes the verified requirement.
1 Year governance audit
For an annual purchase, set renewal checkpoints at activation and well before expiry. Review case volume, firmware work, monitoring value, serial accuracy and the near-term hardware plan. The short term supports a deliberate reassessment: close obsolete alerts, correct account ownership and decide whether the next order should retain, upgrade, downgrade or end coverage. Store the decision with the next budget owner so an automatic renewal cannot replace an evidence-based platform review.
FAP-23JF platform evidence
The associated device is a Wi-Fi 6 wall-plate access point with integrated antennas and local LAN ports. Fortinet documents FAP-23JF as a supported Wi-Fi 6 model. Preserve the wall-plate location, cabling map, local-port authorization, configured country and management release with the registered serial.
Support-readiness evidence
Restore the wall-plate uplink, mapped LAN ports, PoE state, SSIDs and client VLAN behavior. The FAP-23JF is not accepted merely because its radios appear online.
1 Year contract control
Use the annual term for a known near-term operating horizon. Reconfirm the registered serial, covered address, support prerequisite, local depot eligibility and replacement owner before renewal.
FC-10-P23JF-210-02-12 evidence sequence
At the annual receiving drill, record depot cutoff, courier handoff, wall-plate room, uplink switch port and the technician who will restore the local LAN map. Keep the last accepted configuration export with the service line.
Independent recovery audit
Use a classroom outage scenario for the yearly check. The service desk opens the case, facilities identifies the room and an authorized receiver signs for the unit. Network operations then restores the switch-port profile and the wireless team checks each wall jack before students return. Store timestamps for diagnosis, dispatch, arrival, installation and service restoration separately; next-calendar-day delivery measures only one part of that chain.
Support activation record
- Match the complete SKU, FAP-23JF serial, FortiCare account and destination.
- Verify the 12 months start and end dates, existing coverage and any co-termination basis.
- Record case authority, firmware owner, configuration repository, monitoring and replacement escalation.
- Keep base support, Elite capability, security subscriptions and RMA add-ons as separate line items.
Related FortiAP support orders
- FC-10-P23JF-284-02-12 - compare support tier, prerequisite and term.
- FC-10-P23JF-204-02-12 - compare support tier, prerequisite and term.
- FC-10-P23JF-247-02-36 - compare support tier, prerequisite and term.
Official evidence: Fortinet FortiCare Services Ordering Guide; and Fortinet FortiAP Series data sheet.
FC-10-P23JF-247-02-12 Specification
| Exact model / SKU | FC-10-P23JF-247-02-12 |
| Exact Fortinet service SKU | FC-10-P23JF-247-02-12 |
| Associated installed hardware | FAP-23JF |
| Service code | 247 |
| Support service | FortiCare Premium Support |
| Contract duration | 12 months |
| Hardware included | No - electronic per-device support entitlement |
| Security subscription included | No - verify any FortiGuard service separately |
| RMA boundary | Ordinary replacement follows support terms; Priority and Secure RMA are separate options |
| Activation record | Serial, account, destination, prerequisite, authorized dates and support owner |
| Source match | FC-10-P23JF-247-02-12: service 247, FortiCare Premium Support, FAP-23JF, 12 months, hardware excluded |
| Official manufacturer reference | Fortinet FortiCare Services Ordering Guide |
FC-10-P23JF-247-02-12 Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
1 year procurement guidance: A one-year term suits short procurement cycles, bridge coverage and projects that require an annual renewal review. Confirm the start date and renewal owner before activation.
FC-10-P23JF-247-02-12 FAQ
What does the FC-10-P23JF-247-02-12 entitlement cover?
FC-10-P23JF-247-02-12 - 1 Year FortiAP 23JF FortiCare Premium Support is listed as a FORTINET license, subscription or support entitlement with a 1 year term. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-P23JF-247-02-12 a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-P23JF-247-02-12?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-P23JF-247-02-12?
The current reference price for FC-10-P23JF-247-02-12 is US$ 200.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
Related products
Related FC-10-P23JF-247-02-12
FC-10-P23JF-247-02-60 - 5 Year FortiAP 23JF FortiCare Premium Support
FC-10-P23JF-247-02-60 is the 5 Year Premium per-device support entitlement for one existing FAP-23JF. It is an electronic support service; no access-point hardware or FortiGuard security subscription is included.
FC-10-P23JF-247-02-36 - 3 Year FortiAP 23JF FortiCare Premium Support
FC-10-P23JF-247-02-36 is the 3 Year Premium per-device support entitlement for one existing FAP-23JF. It is an electronic support service; no access-point hardware or FortiGuard security subscription is included.
FC-10-P23JF-204-02-60 - 5 Year Upgrade FortiAP 23JF FortiCare Premium to Elite
FC-10-P23JF-204-02-60 is the 5 Year Elite upgrade for qualifying Premium coverage for one existing FAP-23JF. It is an electronic support service; no access-point hardware or FortiGuard security subscription is included.
FC-10-P23JF-204-02-12 - 1 Year Upgrade FortiAP 23JF FortiCare Premium to Elite
FC-10-P23JF-204-02-12 is the 1 Year Elite upgrade for qualifying Premium coverage for one existing FAP-23JF. It is an electronic support service; no access-point hardware or FortiGuard security subscription is included.
FC-10-P23JF-204-02-36 - 3 Year Upgrade FortiAP 23JF FortiCare Premium to Elite
FC-10-P23JF-204-02-36 is the 3 Year Elite upgrade for qualifying Premium coverage for one existing FAP-23JF. It is an electronic support service; no access-point hardware or FortiGuard security subscription is included.
FC-10-P23JF-284-02-36 - 3 Year FortiAP 23JF FortiCare Elite Support
FC-10-P23JF-284-02-36 is the 3 Year Elite per-device support entitlement for one existing FAP-23JF. It is an electronic support service; no access-point hardware or FortiGuard security subscription is included.
FC-10-P23JF-284-02-12 - 1 Year FortiAP 23JF FortiCare Elite Support
FC-10-P23JF-284-02-12 is the 1 Year Elite per-device support entitlement for one existing FAP-23JF. It is an electronic support service; no access-point hardware or FortiGuard security subscription is included.
FC-10-P23JF-212-02-60 - 5 Year FortiAP 23JF 4-Hour Hardware and Onsite Engineer Premium RMA Service
FC-10-P23JF-212-02-60 is the Fortinet four-hour replacement-and-engineer add-on for one existing FAP-23JF, covering 60 months. It is an electronic per-device RMA service entitlement; no FortiAP hardware is included at purchase.