FC-10-F80FP-247-02-12 is the 1 year FortiCare Premium Support identified by code 247 for one registered FortiGate 80F-POE. Its documented scope is Fortinet's Premium technical-support relationship for the registered FortiGate.
Confirm the complete SKU, serial, FortiCare account, country, dates, site eligibility, contacts and customer responsibilities. F80FP identifies the PoE model; this service line does not purchase the appliance, cabling or connected endpoints.
Confirm serial, account, region, dates and escalation contacts. Prepare sanitized diagnostics covering FortiOS, interface status, PoE load and recent changes before opening a case.
Test account access and document how to separate a firewall defect from a powered endpoint, cable or upstream fault. Review renewal and unresolved cases before expiry.
Open the term with a dated entitlement screenshot, accountable service owner and tested contact route. During the first operating quarter, exercise the applicable request, escalation or delivery workflow without creating a false incident. Record what the provider accepted, what remained a customer task and which prerequisite evidence was missing.
Review actual use, unresolved obligations, platform condition and the next budget decision before expiry. Close the record with a named choice to renew, change tier, replace the appliance or allow the service to end.
No appliance purchase, FortiGuard bundle, managed administration, universal on-site work or assumption that every incident receives the same replacement option is included.
Fortinet service documentation supports the service identity. The FortiGate/FortiWiFi 80F series data sheet distinguishes the PoE platform.
Additional Fortinet documentation records the related registration or service dependency.
| Exact model / SKU | FC-10-F80FP-247-02-12 |
| Exact service SKU | FC-10-F80FP-247-02-12 |
| Service | FortiCare Premium Support, code 247 |
| Compatible platform | One existing FortiGate 80F-POE |
| Coverage term | 1 year |
| Documented scope | Fortinet's Premium technical-support relationship for the registered FortiGate |
| Delivery | Electronic per-device entitlement |
| Firewall hardware included | No |
| PoE endpoints or cabling included | No |
| Scope boundary | No appliance purchase, FortiGuard bundle, managed administration, universal on-site work or assumption that every incident receives the same replacement option is included. |
| Source match | FC-10-F80FP-247-02-12: F80FP platform, FortiCare Premium Support code 247 and 1 year mapped to official Fortinet documentation |
| Official manufacturer reference | Fortinet official service documentation |
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
1 year procurement guidance: A one-year term suits short procurement cycles, bridge coverage and projects that require an annual renewal review. Confirm the start date and renewal owner before activation.
Document/Firmware Download
Fortinet FC-10-F80FP-247-02-12 FortiCare Premium Support for FortiGate 80F-POE is listed as a FORTINET license, subscription or support entitlement with a 1 year term. Confirm the protected device or account, included services and exact contract term on the quotation.
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
The current reference price for FC-10-F80FP-247-02-12 is US$ 292.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
MODEL-SPECIFIC PROCUREMENT RESOURCE
A platform-and-term matrix for the audited FC-10 service order lines that use code 247 for FortiCare Premium Support.
Review service code 247 scope, term and activation checksRelated products

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FC-10-F80FP-212-02-12 is the 1 year Premium RMA 4-Hour Delivery with Engineer line for one existing FortiGate 80F-POE. It is an electronic per-device service and includes neither the firewall nor powered endpoints.

FC-10-F80FP-211-02-36 is the 3 years Premium RMA 4-Hour Delivery line for one existing FortiGate 80F-POE. It is an electronic per-device service and includes neither the firewall nor powered endpoints.

FC-10-F80FP-211-02-60 is the 5 years Premium RMA 4-Hour Delivery line for one existing FortiGate 80F-POE. It is an electronic per-device service and includes neither the firewall nor powered endpoints.

FC-10-F80FP-211-02-12 is the 1 year Premium RMA 4-Hour Delivery line for one existing FortiGate 80F-POE. It is an electronic per-device service and includes neither the firewall nor powered endpoints.