FORTINET FC-10-F2H1G-211-02-36 Premium RMA 4-Hour Delivery for FortiGate 201G

FC-10-F2H1G-211-02-36 Service Identity

FC-10-F2H1G-211-02-36 is the 3 years Premium RMA 4-Hour Delivery entitlement for one existing FortiGate 201G. It covers four-hour replacement delivery for eligible approved incidents in supported locations.

It is electronically delivered and includes no hardware purchase.

Eligibility and Order Checks

Confirm serial, FortiCare account, region, term, site eligibility, contacts, customer responsibilities and the exact service code on the final order.

Three-Year Support Governance

Year one establishes eligibility, contacts and operating procedure. Year two audits account ownership, cases, replacement dependencies, software changes and service use. Year three prepares renewal or migration.

Reconcile after serial, tenant, administrator or data-center changes. Preserve annual evidence that the service remains associated with the intended appliance.

Midpoint Readiness Audit

Record tested escalation paths, current shipping or site eligibility, unresolved exclusions and the final-year transition owner.

Transition Plan

Inventory open cases and hardware dependencies before the final quarter.

Service Boundary

Coverage depends on eligibility, inventory, location and cut-off terms; no field engineer or data migration is included.

Official Evidence

Fortinet FortiCare Services ordering guide supports the service identity; the final entitlement record governs scope.