FORTINET FC-10-0VM02-248-02-60 FortiMail VM02 5 Year FortiCare Premium Support
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FC-10-0VM02-248-02-60 Overview
FC-10-0VM02-248-02-60 Support Identity
FC-10-0VM02-248-02-60 is a 5 year FortiCare Premium support entitlement for one existing, registered FortiMail VM02 virtual appliance. It is not a FortiMail license, VM image, hardware appliance, security-service bundle or cloud-hosting subscription.
FortiMail VM Boundary
Fortinet documents FortiMail VM02 with up to 2 virtual CPUs, 1 to 4 virtual NICs, 1 GB to 8 GB of virtual memory and 50 GB to 2 TB of storage. These are licensed/deployment limits to verify, not resources delivered by this support SKU.
VM02 licenses a two-vCPU FortiMail virtual appliance. Preserve the mail-flow topology, configured domains, storage allocation and hypervisor ownership with the entitlement. This contract supports an existing registered VM02; it does not supply the base virtual-appliance license or convert VM01 capacity into VM02.
The service file should show where message queues, quarantines and configuration backups are protected, plus who can provide diagnostics during an incident. Keep the FortiMail serial and VM identity synchronized after host migration so FortiCare support is not delayed by stale registration data.
Workload Decision
The five-year VM02 purchase should be tied to a durable messaging architecture and a funded exit path. Assess future mailbox growth, domain consolidation, storage expansion and the expected life of the virtualization platform before committing. Each yearly review should verify that backups can be restored to a supported host and that the support owner can access the Fortinet account. Trigger an early commercial review when capacity or cloud strategy changes materially.
Premium Support Scope
Fortinet describes Premium as per-device technical support with web and telephone case access, firmware updates, asset-portal access and advanced replacement where a physical product and applicable RMA terms permit it. A virtual-appliance contract provides the support channel and software entitlement boundary; it does not create a physical replacement item.
5 Year Contract Controls
A five-year support term requires lifecycle and capacity approval. Compare the commitment with the planned FortiMail version, mail-volume forecast, hypervisor roadmap and funded migration date. Run an annual fitness check even though no annual purchase event exposes stale registration or ownership.
The long-horizon evidence file should document stranded-term risk, annual recovery checks and the trigger for moving to a different VM tier or service model. Commercial support availability does not prove that the present architecture should remain unchanged for all sixty months.
- Match the entitlement to the exact FortiMail VM02 serial and Fortinet support account.
- Confirm the authorized 60 months start and end dates and any co-termination.
- Verify the VM license, vCPU allocation, software release and deployment platform separately.
- Record mail-flow role, configuration backup, recovery owner and escalation contacts.
- Confirm whether FortiGuard security subscriptions are required under separate SKUs.
Official sources: Fortinet FortiCare Services Ordering Guide; FortiMail Ordering Guide; FortiMail VM resource limits.
FC-10-0VM02-248-02-60 Specification
| Exact model / SKU | FC-10-0VM02-248-02-60 |
| Exact support SKU | FC-10-0VM02-248-02-60 |
| Supported product | FortiMail VM02 |
| Service type | FortiCare Premium per-device technical support |
| Contract duration | 60 months |
| Licensed vCPU tier | Up to 2 vCPUs on the separately licensed VM |
| Documented virtual NIC range | 1 to 4 virtual NICs |
| Documented memory range | 1 GB to 8 GB |
| Documented storage range | 50 GB to 2 TB |
| Hardware or VM license included | No - support entitlement for an existing registered FortiMail VM |
| Registration evidence | Fortinet serial, support account, software release, authorized dates and VM identity |
| Source match | FC-10-0VM02-248-02-60: FortiMail VM02 platform, service code 248 Premium support, 60-month suffix and hardware-excluded service boundary |
| Official manufacturer reference | Fortinet official FortiCare Services Ordering Guide |
FC-10-0VM02-248-02-60 Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
5 years procurement guidance: A five-year term supports long lifecycle planning and fewer renewal events. Verify that the covered hardware, vendor support window and deployment plan remain valid for the full contract period.
FC-10-0VM02-248-02-60 FAQ
What does the FC-10-0VM02-248-02-60 entitlement cover?
FC-10-0VM02-248-02-60 FortiMail VM02 5 Year FortiCare Premium Support is listed as a FORTINET license, subscription or support entitlement with a 5 years term. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-0VM02-248-02-60 a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-0VM02-248-02-60?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-0VM02-248-02-60?
The current reference price for FC-10-0VM02-248-02-60 is US$ 318.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
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