FORTINET FC-10-0091G-210-02-60 FortiGate 91G Services and Subscriptions

FC-10-0091G-210-02-60 Service Record

FC-10-0091G-210-02-60 is the next-calendar-day replacement service for eligible approved FortiGate 90G hardware incidents in supported locations for 5 years. It is an FC service line for an already-owned device, not a physical FG or BDL order.

91G storage-bearing platform

Match exact SKU, serial, account, country, dates, prerequisites and supported FortiOS. Unlike the diskless 90G, the 91G has local storage; local retention still requires capacity monitoring, export policy, backup ownership and an approved media-disposition path.

Service acceptance procedure

Verify site eligibility, cut-off, address, receiving contacts, customs and return owner. Trace authorization, shipment, secure receipt, configuration restore and old-unit obligation.

Local-to-external evidence reconciliation

Keep a tested configuration backup, interface map, external-log disposition and serial ledger ready. Measure diagnosis, approval, transit, site access, restore and customer validation separately. A successful local lookup does not prove cloud ingestion, entitlement status or long-term retention.

Five-year storage lifecycle

Maintain annual capacity, health, retention, time, account-custody and external-export records. A long service term does not guarantee that the appliance storage or software remains suitable for the full period.

Evidence durability register

Track log growth, overwritten records, storage alerts, legal-retention changes and recurring export failures with dated owners. Define an early migration trigger for capacity, support or architecture risk.

Successor evidence test

Build a sanitized test set from representative traffic and incidents. Compare local capture, cloud or provider workflow, external retention and rollback on the planned successor.

Final media and service exit

Preserve required exports, configuration, open cases, account-transfer approval and media disposition before deauthorizing the 91G. Record treatment of any remaining service term.

What this order does not include

The line includes no automatic fault approval, guaranteed same-day arrival, data migration, field installation, application recovery or coverage outside eligible locations.

Official references

Fortinet Premium RMA Next Calendar Day documentation supports the service context. Fortinet's 90G Series data sheet distinguishes the storage-equipped 91G platform.