FORTINET FC-10-0080F-247-02-12 FortiGate 80F Services and Subscriptions

FC-10-0080F-247-02-12 Overview

FortiCare Premium Support provides Premium FortiCare support with round-the-clock access for the covered FortiGate.

This SKU is a 1 year service entitlement for an existing FortiGate 80F; it does not include hardware.

Order Composition and Delivery

This FC service code is delivered electronically against an appliance that must already exist. No chassis, power supply, antenna or replacement hardware is shipped as part of the line item. The order therefore needs the installed FortiGate serial number, current contract status, registered end customer, FortiCare account and desired start date. Check for gaps or overlaps with existing coverage before activation. A buyer who also needs a new firewall should select a hardware or BDL SKU as a separate purchasing decision.

Service Scope and Boundaries

FortiCare Premium is intended for organizations requiring round-the-clock product support access. Confirm that the operating team has a process for opening cases, collecting diagnostics and maintaining authorized contacts. Compare the official Premium response and replacement terms with local business requirements rather than assuming all regions receive identical logistics. This support code does not include a FortiGuard security bundle unless one is explicitly named in another SKU. Premium differs from Essential through its round-the-clock support orientation, but it should not be presented as Elite. Use it where incidents can occur outside business hours and the customer can actively work a case with Fortinet. Review support contacts, severity assignment, diagnostic access and replacement logistics. If the business needs enhanced service objectives for a critical system, compare Elite explicitly. If after-hours access is unnecessary, confirm whether Essential better matches the actual operating requirement.

Verified Platform Facts

• FortiGate 80F has eight GE RJ45 ports and two RJ45/SFP shared-media WAN pairs.
• The standard FG-80F has no onboard SSD and no embedded DSL port; those are separate platform variants.
• Fortinet lists 1.4 Gbps IPS throughput, 1 Gbps NGFW throughput and 900 Mbps threat-protection throughput for the 80F series.

FortiGate 80F is the standard wired 80F appliance. It provides eight GE RJ45 ports and two shared-media RJ45/SFP WAN pairs, but it does not include the dedicated DSL interface found on FG-80F-DSL. Procurement should confirm the chosen copper or SFP WAN media, the number of internal zones and inspected throughput requirements. Do not describe the standard FG-80F as having embedded DSL or onboard SSD, because those capabilities distinguish other variants in the series.

For FG-80F acceptance, document which shared-media WAN interface is active in each pair and verify copper or SFP failover without creating an unintended simultaneous-port assumption. Test IPS, NGFW and threat-protection policy behavior against expected traffic, then capture VPN and logging requirements. The asset record should explicitly say standard 80F, because F80FD service codes and DSL installation notes do not apply to this chassis.

Source: official Fortinet FortiGate 80F page and official Fortinet document.

Term and Procurement Fit

The twelve-month term suits annual budgets and near-term technology reviews. Record the activation date and schedule renewal ownership early because coverage ends after one contract year. Check the contract in the first operating quarter, confirm consumption and service fit at mid-year, then begin the renewal or replacement decision well before expiration. This cadence preserves flexibility when the appliance may move, the service scope is still being proven, or funding cannot be committed across several fiscal years.

For annual coverage, retain the quotation, activation confirmation and expiration date in the current fiscal-year purchasing file. At roughly ninety days before expiry, check appliance ownership, service use, open support cases and next-year budget approval. Decide whether to renew the same service, move to a broader bundle, reduce scope or replace the firewall. Escalate unresolved registration errors early; an annual contract leaves little time to correct account ownership before the next order.

Verify that Premium response coverage meets the operating model and identify the registered appliance owner.

Compatibility and Related Models

The standard FortiGate 80F uses the 0080F platform code in the cited ordering material. F80FD codes identify the separate DSL variant.

Warranty, Activation and Shipping

Electronic entitlement delivery requires accurate end-customer, FortiCare account, registration region, appliance serial and contract status. No physical shipment is included.

FAQ

What does FC-10-0080F-247-02-12 include?

This SKU is a 1 year service entitlement for an existing FortiGate 80F; it does not include hardware.

When is this contract length suitable?

Choose this term when the organization needs a one-year commitment, expects a platform review soon, or funds subscriptions annually. It creates the most frequent renewal work but limits the period of commitment.

What should be checked before ordering?

Verify that Premium response coverage meets the operating model and identify the registered appliance owner.