FORTINET FC-10-00207-311-02-12 FortiGate 200E Legacy 8x5 FortiCare Support
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FC-10-00207-311-02-12 Overview
FC-10-00207-311-02-12 Support Identity
FC-10-00207-311-02-12 is a legacy 8x5 FortiCare support entitlement for one existing FortiGate 200E. It is a support contract, not a firewall appliance, security-service bundle, replacement unit, managed service or guaranteed after-hours response.
Term and Eligibility
The suffix identifies a 12-month term. For DD records, contract dates remain quote-dependent. Confirm registration, service start and end dates, covered support hours, product lifecycle and the current FortiCare successor tier before renewal.
FortiGate 200E Case Readiness
This one-year 200E record should start with serial registration, contract dates and named portal contacts. Open a low-impact administrative case, verify routing and response ownership, then close it with a reusable diagnostic checklist. Review whether business-critical incidents now require a Premium or Elite tier rather than assuming an old 8x5 contract still matches operating hours.
The 200E acceptance output is a support roster and escalation clock. It names who may open cases, who can authorize configuration evidence, how after-hours incidents are handled and when the appliance lifecycle triggers replacement instead of repeated support renewal.
- Match exact serial, model, FortiCare account, entitlement dates, firmware and lifecycle status.
- Name portal administrators, case openers, evidence approvers, change owners and after-hours contacts.
- Test one low-impact case, diagnostic package, response handoff, implementation decision and closure record.
- Review data minimization, local rollback, unsupported work and whether current operations require a newer support tier.
Official sources: Fortinet Technical Support contacts; FortiCare portal and ticketing description; FortiGate 200E data sheet.
FC-10-00207-311-02-12 Specification
| Exact model / SKU | FC-10-00207-311-02-12 |
| Recorded support SKU | FC-10-00207-311-02-12 |
| Associated platform | FortiGate 200E |
| Historical service code | 311 |
| Service identity | Legacy 8x5 FortiCare support |
| Recorded term | a 12-month term |
| Hardware included | No |
| Security subscriptions included | No; support entitlement only |
| Required verification | Serial, registration, dates, covered hours, firmware, lifecycle and successor tier |
| Acceptance | Case access, bounded diagnostics, response handoff, change decision, rollback and closure |
| Source match | FC-10-00207-311-02-12: legacy 8x5 FortiCare for FortiGate 200E, no hardware |
| Official manufacturer reference | Fortinet Technical Support |
FC-10-00207-311-02-12 Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
1 year procurement guidance: A one-year term suits short procurement cycles, bridge coverage and projects that require an annual renewal review. Confirm the start date and renewal owner before activation.
FC-10-00207-311-02-12 FAQ
What does the FC-10-00207-311-02-12 entitlement cover?
FC-10-00207-311-02-12 Fortinet FortiGate 200E Legacy 8x5 FortiCare Support is listed as a FORTINET license, subscription or support entitlement with a 1 year term. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-00207-311-02-12 a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-00207-311-02-12?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-00207-311-02-12?
Please request a quote for FC-10-00207-311-02-12. Final pricing depends on stock, quantity, configuration and delivery destination.
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