FORTINET FC-10-PE223-212-02-12 1 Year 4-Hour Priority RMA Service
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FC-10-PE223-212-02-12 Overview
FC-10-PE223-212-02-12 exact service identity
FC-10-PE223-212-02-12 is a 1 Year 4-Hour Hardware and Onsite Engineer Premium RMA entitlement for one already installed and registered FAP-223E. This SKU is not a new access point, support base contract or security subscription.
Service code 212 boundary
Fortinet describes this Priority RMA option as eligible replacement hardware plus an onsite engineer under the four-hour service level; the part and engineer may arrive separately. Active FortiCare Premium or Elite, diagnosis, registration and geographic availability are prerequisites.
The engineer can perform the documented rack or mounting and cabling work, but customer change approval, configuration recovery, wireless policy, regulatory settings and service acceptance remain customer responsibilities.
FAP-223E platform evidence
The associated device is a indoor 802.11ac Wave 2 access point with four external Wi-Fi antennas. Fortinet identifies FAP-223E as the external-antenna member of the 221E/223E pair, with two radios, 2x2 MU-MIMO and one BLE radio. Its antenna system is part of the recovery record.
Replacement acceptance
Restore Ethernet/PoE, both client radios, antenna connections, SSIDs and roaming. Acceptance includes the antenna PIDs, connector assignment, cable condition and measured RF behavior.
1 Year contract control
Use the annual term for a known near-term operating horizon. Reconfirm the registered serial, covered address, support prerequisite, local depot eligibility and replacement owner before renewal.
FC-10-PE223-212-02-12 evidence sequence
For engineer-assisted 221E recovery, provide ceiling access, bracket information, cabling labels and customer change approval. The engineer's physical work must be followed by customer validation of wireless policy and coverage.
Independent recovery audit
For the assisted visit, separate facilities work from network acceptance. Facilities provides ceiling access and verifies the bracket; the engineer mounts and cables within authorized scope; network operations restores the controlled configuration; security validates authentication; and wireless engineering compares coverage. Preserve each sign-off instead of one generic completion note. This division prevents physical installation from being mistaken for successful restoration of the internal-antenna service.
Purchase and activation checklist
- Match the complete SKU, FAP-223E serial and registered FortiCare account.
- Confirm active Premium or Elite support, exact covered address, local availability and authorized 12 months dates.
- Record receiving, access, installation, configuration, RF acceptance and failed-unit return owners.
- Keep delivery SLA, engineer scope and customer restoration duties as separate acceptance lines.
Related FortiAP RMA orders
- FC-10-PE223-212-02-36 - compare service, term and AP platform.
- FC-10-PE223-212-02-60 - compare service, term and AP platform.
- FC-10-PE223-211-02-36 - compare service, term and AP platform.
Official evidence: Fortinet FortiCare Services Ordering Guide; Fortinet FortiAP Series data sheet; Fortinet wireless accessories data sheet; FortiAP compatibility matrix.
FC-10-PE223-212-02-12 Specification
| Exact model / SKU | FC-10-PE223-212-02-12 |
| Exact Fortinet service SKU | FC-10-PE223-212-02-12 |
| Associated installed hardware | FAP-223E |
| Service code | 212 |
| Service | 4-Hour Hardware and Onsite Engineer Premium RMA |
| Contract duration | 12 months |
| Base support prerequisite | Active FortiCare Premium or Elite; confirm current terms |
| Hardware included at purchase | No - per-device RMA add-on for an existing registered FortiAP |
| Coverage qualification | Exact address, geography, depot/courier availability, cutoff and access must be confirmed |
| Customer acceptance | Configuration, wireless policy, regulatory settings, RF behavior and client service |
| Source match | FC-10-PE223-212-02-12: service 212, FAP-223E, 12 months, no hardware included at purchase |
| Official manufacturer reference | Fortinet FortiCare Services Ordering Guide |
FC-10-PE223-212-02-12 Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
1 year procurement guidance: A one-year term suits short procurement cycles, bridge coverage and projects that require an annual renewal review. Confirm the start date and renewal owner before activation.
FC-10-PE223-212-02-12 FAQ
What does the FC-10-PE223-212-02-12 entitlement cover?
FC-10-PE223-212-02-12 - Fortinet 1 Year 4-Hour Priority RMA Service is listed as a FORTINET license, subscription or support entitlement with a 1 year term. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-PE223-212-02-12 a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-PE223-212-02-12?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-PE223-212-02-12?
The current reference price for FC-10-PE223-212-02-12 is US$ 260.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
Related products
Related FC-10-PE223-212-02-12
FC-10-PE223-212-02-36 - Fortinet FortiAP-223E 3 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service Contract
FC-10-PE223-212-02-36 is the Fortinet four-hour replacement-and-engineer add-on for one existing FAP-223E, covering 36 months. It is an electronic per-device RMA service entitlement; no FortiAP hardware is included at purchase.
FC-10-PE223-212-02-60 - Fortinet FortiAP-223E 5 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service Contract
FC-10-PE223-212-02-60 is the Fortinet four-hour replacement-and-engineer add-on for one existing FAP-223E, covering 60 months. It is an electronic per-device RMA service entitlement; no FortiAP hardware is included at purchase.
Fortinet FC-10-PE223-211-02-12 FAP-223E 1-Year 4-Hour PRMA
FC-10-PE223-211-02-12 is a 1-year Fortinet 4-hour hardware-delivery Priority RMA add-on for an eligible FortiAP 223E; it requires active Premium or Elite support and does not include an onsite engineer.
FC-10-PE223-210-02-36 Fortinet Next-Day Delivery Priority RMA for FortiAP FAP-223E 3 years
FC-10-PE223-210-02-36 is the 36-month Next-Day Delivery Priority RMA add-on for an eligible FAP-223E serial; it does not include the access point.
FC-10-PE223-210-02-60 Fortinet Next-Day Delivery Priority RMA for FortiAP FAP-223E 5 years
FC-10-PE223-210-02-60 is the 60-month Next-Day Delivery Priority RMA add-on for an eligible FAP-223E serial; it does not include the access point.
FC-10-PE223-210-02-12 Fortinet Next-Day Delivery Priority RMA for FortiAP FAP-223E 1 year
FC-10-PE223-210-02-12 is the 12-month Next-Day Delivery Priority RMA add-on for an eligible FAP-223E serial; it does not include the access point.
FC-10-PE223-211-02-60 - FortiAP-223E 5 Year 4-Hour Hardware Delivery Priority RMA Service Contract
FC-10-PE223-211-02-60 is the Fortinet four-hour replacement-hardware delivery add-on for one existing FAP-223E, covering 60 months. It is an electronic per-device RMA service entitlement; no FortiAP hardware is included at purchase.
FC-10-PE223-211-02-36 - FortiAP-223E 3 Year 4-Hour Hardware Delivery Priority RMA Service Contract
FC-10-PE223-211-02-36 is the Fortinet four-hour replacement-hardware delivery add-on for one existing FAP-223E, covering 36 months. It is an electronic per-device RMA service entitlement; no FortiAP hardware is included at purchase.
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