FC-10-PE223-204-02-12 is the 12-month (1 year) FortiCare Elite upgrade service for an eligible FortiAP FAP-223E serial. It does not include the AP, antennas, injector, power adapter or a replacement base support contract.
Fortinet defines code 204 as an Elite add-on that upgrades an eligible Premium support entitlement. It is not a standalone base-support contract.
Confirm active Premium coverage on the exact FAP-223E serial, product-line eligibility, co-termination and the Elite start/end dates. The upgrade cannot repair a missing or expired base entitlement by itself.
Use the annual add-on when the AP estate, support tier or depot requirement needs a near-term review. Check eligibility at month 6 and start the next support decision 120 days before expiry.
Assign a renewal owner and preserve decisions at 120, 90, 60 and 30 days. The final record must renew, replace or remove the add-on explicitly.
For a 12-month add-on, the acceptance file should include the current serial, base-support expiry, add-on activation screenshot, first support or logistics test and a renewal owner. At month 8, compare the cost and operational value of continuing the add-on against replacing or retiring the AP.
Record Elite support contacts, escalation targets and any portal access available for the registered product. Test that the serial appears with the intended support level after activation.
Fortinet describes FAP-223E as an indoor dual-radio 2x2 MU-MIMO access point with external antennas, one Gigabit RJ45 port and Bluetooth/BLE. The ceiling/wall kit accompanies the appliance; the published injector and adapter are separate orders.
Official sources: FortiCare Services ordering guide and FortiAP Series data sheet.
| Exact model / SKU | FC-10-PE223-204-02-12 |
| Exact add-on SKU | FC-10-PE223-204-02-12 |
| Eligible platform | One FortiAP FAP-223E serial |
| Service add-on | FortiCare Elite upgrade |
| Contract term | 12 months (1 year) |
| Physical AP included | No |
| Required evidence | Confirm active Premium coverage on the exact FAP-223E serial, product-line eligibility, co-termination and the Elite start/end dates. The upgrade cannot repair a missing or expired base entitlement by itself. |
| Operational control | Record Elite support contacts, escalation targets and any portal access available for the registered product. Test that the serial appears with the intended support level after activation. |
| Term-specific control | Use the annual add-on when the AP estate, support tier or depot requirement needs a near-term review. Check eligibility at month 6 and start the next support decision 120 days before expiry. |
| Term evidence package | For a 12-month add-on, the acceptance file should include the current serial, base-support expiry, add-on activation screenshot, first support or logistics test and a renewal owner. At month 8, compare the cost and operational value of continuing the add-on against replacing or retiring the AP. |
| Source match | FC-10-PE223-204-02-12: exact FAP-223E prefix, service code 204 and 12-month suffix |
| Official manufacturer reference | Fortinet FortiCare Services ordering guide |
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
1 year procurement guidance: A one-year term suits short procurement cycles, bridge coverage and projects that require an annual renewal review. Confirm the start date and renewal owner before activation.
FC-10-PE223-204-02-12 Fortinet FortiCare Elite upgrade for FortiAP FAP-223E 1 year is listed as a FORTINET license, subscription or support entitlement with a 1 year term. Confirm the protected device or account, included services and exact contract term on the quotation.
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
Please request a quote for FC-10-PE223-204-02-12. Final pricing depends on stock, quantity, configuration and delivery destination.
Related products

FC-10-PE223-204-02-60 is the 60-month FortiCare Elite upgrade add-on for an eligible FAP-223E serial; it does not include the access point.

FC-10-PE223-204-02-36 is the 36-month FortiCare Elite upgrade add-on for an eligible FAP-223E serial; it does not include the access point.

FC-10-PE223-211-02-12 is a 1-year Fortinet 4-hour hardware-delivery Priority RMA add-on for an eligible FortiAP 223E; it requires active Premium or Elite support and does not include an onsite engineer.

FC-10-PE223-210-02-36 is the 36-month Next-Day Delivery Priority RMA add-on for an eligible FAP-223E serial; it does not include the access point.

FC-10-PE223-210-02-60 is the 60-month Next-Day Delivery Priority RMA add-on for an eligible FAP-223E serial; it does not include the access point.

FC-10-PE223-210-02-12 is the 12-month Next-Day Delivery Priority RMA add-on for an eligible FAP-223E serial; it does not include the access point.

FC-10-PE223-284-02-60 is the 60-month FortiCare Elite service order for one eligible FortiAP FAP-223E serial; the access point and power accessories are not included.

FC-10-PE223-284-02-36 is the 36-month FortiCare Elite service order for one eligible FortiAP FAP-223E serial; the access point and power accessories are not included.