FORTINET FC-10-GT50G-247-02-12 FortiGate 50G Services and Subscriptions

FC-10-GT50G-247-02-12 Overview

FortiCare Premium Support provides Premium FortiCare support with round-the-clock access for the covered FortiGate.

This SKU is a 1 year service entitlement for an existing FortiGate 50G; it does not include hardware.

Order Composition and Delivery

This FC service code is delivered electronically against an appliance that must already exist. No chassis, power supply, antenna or replacement hardware is shipped as part of the line item. The order therefore needs the installed FortiGate serial number, current contract status, registered end customer, FortiCare account and desired start date. Check for gaps or overlaps with existing coverage before activation. A buyer who also needs a new firewall should select a hardware or BDL SKU as a separate purchasing decision.

Service Scope and Boundaries

FortiCare Premium is intended for organizations requiring round-the-clock product support access. Confirm that the operating team has a process for opening cases, collecting diagnostics and maintaining authorized contacts. Compare the official Premium response and replacement terms with local business requirements rather than assuming all regions receive identical logistics. This support code does not include a FortiGuard security bundle unless one is explicitly named in another SKU. Premium differs from Essential through its round-the-clock support orientation, but it should not be presented as Elite. Use it where incidents can occur outside business hours and the customer can actively work a case with Fortinet. Review support contacts, severity assignment, diagnostic access and replacement logistics. If the business needs enhanced service objectives for a critical system, compare Elite explicitly. If after-hours access is unnecessary, confirm whether Essential better matches the actual operating requirement.

Verified Platform Facts

• The FortiGate 50G platform provides five GE RJ45 ports in a desktop chassis.
• Fortinet lists 2.25 Gbps IPS throughput, 1.25 Gbps NGFW throughput and 1.1 Gbps threat-protection throughput.
• The series specification states up to 720,000 concurrent TCP sessions and 85,000 new sessions per second.

The 50G is a wired desktop platform with five GE RJ45 ports. Capacity planning should use the official threat-protection and session figures, not the higher raw firewall number, when security inspection will be active. Confirm WAN handoff, internal segmentation, VPN demand and logging design. It must not be confused with the 50G-5G: this platform description does not include cellular radios, SIM slots or antennas, and its service order code uses GT50G.

For 50G acceptance, map all five wired ports to the approved WAN, LAN and management roles and test the design with the actual security profiles enabled. Record inspected throughput, VPN demand, session growth and log forwarding during a representative busy period. The absence of cellular hardware should be stated in the design so a future failover requirement is not assumed to exist. Keep GT50G entitlement codes, the physical serial and the FortiCloud registration owner together in the asset record.

Source: official Fortinet FortiGate 50G page and official Fortinet document.

Term and Procurement Fit

The twelve-month term suits annual budgets and near-term technology reviews. Record the activation date and schedule renewal ownership early because coverage ends after one contract year. Check the contract in the first operating quarter, confirm consumption and service fit at mid-year, then begin the renewal or replacement decision well before expiration. This cadence preserves flexibility when the appliance may move, the service scope is still being proven, or funding cannot be committed across several fiscal years.

For annual coverage, retain the quotation, activation confirmation and expiration date in the current fiscal-year purchasing file. At roughly ninety days before expiry, check appliance ownership, service use, open support cases and next-year budget approval. Decide whether to renew the same service, move to a broader bundle, reduce scope or replace the firewall. Escalate unresolved registration errors early; an annual contract leaves little time to correct account ownership before the next order.

Verify that Premium response coverage meets the operating model and identify the registered appliance owner.

Compatibility and Related Models

The entitlement or bundle is identified for FortiGate 50G. Codes for 30G, 50G and 50G-5G platforms are separate orderable items.

Warranty, Activation and Shipping

Electronic entitlement delivery requires accurate end-customer, FortiCare account, registration region, appliance serial and contract status. No physical shipment is included.

FAQ

What does FC-10-GT50G-247-02-12 include?

This SKU is a 1 year service entitlement for an existing FortiGate 50G; it does not include hardware.

When is this contract length suitable?

Choose this term when the organization needs a one-year commitment, expects a platform review soon, or funds subscriptions annually. It creates the most frequent renewal work but limits the period of commitment.

What should be checked before ordering?

Verify that Premium response coverage meets the operating model and identify the registered appliance owner.