FORTINET FC-10-0VM16-248-02-12 FortiMail VM16 1 Year FortiCare Premium Support
- 763 412 7282
- +86 010 69614620
FC-10-0VM16-248-02-12 Overview
FC-10-0VM16-248-02-12 Procurement Record
FC-10-0VM16-248-02-12 is a 1 year FortiCare Premium support entitlement for one existing, registered FortiMail VM16 virtual appliance. It is not a FortiMail license, VM image, hardware appliance, security-service bundle or cloud-hosting subscription.
Before Renewal
Annual VM16 support protects a materially larger email-security workload and should be governed as a critical service. The acceptance pack needs traffic baselines, cluster or recovery roles, storage monitoring, upstream mail-provider dependencies and an incident bridge owner. Before the next renewal, compare measured utilization with the licensed tier and review any concentration risk created by hosting many protected domains on one virtual appliance.
An annual term supports a near-term renewal decision. Record the current contract end date, avoid a coverage gap or unexplained overlap, and schedule the next review before expiry. Reconfirm the registered VM identity, FortiMail software eligibility and account owner at each yearly renewal.
The annual purchase file should retain the Fortinet quote, activation confirmation, support account and one accountable renewal owner. Review open cases, platform sizing and planned migrations before extending coverage; do not treat an electronic support entitlement as inventory or a perpetual right to updates.
- Match the entitlement to the exact FortiMail VM16 serial and Fortinet support account.
- Confirm the authorized 12 months start and end dates and any co-termination.
- Verify the VM license, vCPU allocation, software release and deployment platform separately.
- Record mail-flow role, configuration backup, recovery owner and escalation contacts.
- Confirm whether FortiGuard security subscriptions are required under separate SKUs.
Licensed Platform
Fortinet documents FortiMail VM16 with up to 16 virtual CPUs, 1 to 6 virtual NICs, 1 GB to 128 GB of virtual memory and 50 GB to 12 TB of storage. These are licensed/deployment limits to verify, not resources delivered by this support SKU.
VM16 is a high-capacity FortiMail virtual-appliance tier licensed for as many as sixteen virtual CPUs. Support acceptance should map mail domains, traffic paths, storage, clustering and hypervisor reservations to the registered VM16. The service SKU does not include a new VM16 license, compute host or cloud subscription.
For this larger tier, retain performance baselines, queue-depth thresholds, cluster roles and the escalation path for storage or hypervisor faults. A current configuration export and tested recovery procedure are necessary because FortiCare assistance does not replace the customer's continuity design or virtual infrastructure operations.
What This SKU Covers
Fortinet describes Premium as per-device technical support with web and telephone case access, firmware updates, asset-portal access and advanced replacement where a physical product and applicable RMA terms permit it. A virtual-appliance contract provides the support channel and software entitlement boundary; it does not create a physical replacement item.
Official sources: Fortinet FortiCare Services Ordering Guide; FortiMail Ordering Guide; FortiMail VM resource limits.
FC-10-0VM16-248-02-12 Specification
| Exact model / SKU | FC-10-0VM16-248-02-12 |
| Exact support SKU | FC-10-0VM16-248-02-12 |
| Supported product | FortiMail VM16 |
| Service type | FortiCare Premium per-device technical support |
| Contract duration | 12 months |
| Licensed vCPU tier | Up to 16 vCPUs on the separately licensed VM |
| Documented virtual NIC range | 1 to 6 virtual NICs |
| Documented memory range | 1 GB to 128 GB |
| Documented storage range | 50 GB to 12 TB |
| Hardware or VM license included | No - support entitlement for an existing registered FortiMail VM |
| Registration evidence | Fortinet serial, support account, software release, authorized dates and VM identity |
| Source match | FC-10-0VM16-248-02-12: FortiMail VM16 platform, service code 248 Premium support, 12-month suffix and hardware-excluded service boundary |
| Official manufacturer reference | Fortinet official FortiCare Services Ordering Guide |
FC-10-0VM16-248-02-12 Ordering Information
This listing is a software license, subscription or support entitlement rather than standalone hardware. Confirm the covered device model, service level, contract duration, activation region, start date and delivery method before ordering.
1 year procurement guidance: A one-year term suits short procurement cycles, bridge coverage and projects that require an annual renewal review. Confirm the start date and renewal owner before activation.
FC-10-0VM16-248-02-12 FAQ
What does the FC-10-0VM16-248-02-12 entitlement cover?
FC-10-0VM16-248-02-12 FortiMail VM16 1 Year FortiCare Premium Support is listed as a FORTINET license, subscription or support entitlement with a 1 year term. Confirm the protected device or account, included services and exact contract term on the quotation.
Is FC-10-0VM16-248-02-12 a physical hardware appliance?
This listing should not be assumed to include hardware. Confirm whether fulfillment uses an activation code, electronic entitlement, account registration or another vendor process.
What must be checked before ordering FC-10-0VM16-248-02-12?
Validate the parent device serial number or model, service start date, region, renewal eligibility, transfer restrictions and required vendor account before purchase.
What is the price of FC-10-0VM16-248-02-12?
The current reference price for FC-10-0VM16-248-02-12 is US$ 318.00. Final pricing can change based on stock, quantity, configuration and delivery destination.
Related products
Related FC-10-0VM16-248-02-12
Fortinet FC-10-0VM16-248-02-36 three-year FortiCare support
FC-10-0VM16-248-02-36 is the exact retained Fortinet three-year order code historically labeled as FortiCare support in the FortiCare support family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.
FC-10-0VM16-248-02-60 FortiMail-VM16 5 Year FortiCare Premium Support
FC-10-0VM16-248-02-60 FORTINET security firewall appliance. Contact YYST Global for stock, lead time and quote support.
Fortinet FC-10-0VM16-409-02-12 one-year FortiMail-VM16 annual API-service order
FC-10-0VM16-409-02-12 is the exact retained Fortinet one-year order code historically labeled as FortiMail-VM16 annual API-service order in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.
Fortinet FC-10-0VM16-642-02-36 three-year FortiMail-VM16 three-year support bundle order
FC-10-0VM16-642-02-36 is the exact retained Fortinet three-year order code historically labeled as FortiMail-VM16 three-year support bundle order in the FortiCare support family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.
Fortinet FC-10-0VM16-150-02-12 one-year FortiMail-VM16 annual protection-service order
FC-10-0VM16-150-02-12 is the exact retained Fortinet one-year order code historically labeled as FortiMail-VM16 annual protection-service order in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.
Fortinet FC-10-0VM16-408-02-60 five-year FortiMail-VM16 five-year management order
FC-10-0VM16-408-02-60 is the exact retained Fortinet five-year order code historically labeled as FortiMail-VM16 five-year management order in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.
Fortinet FC-10-0VM16-642-02-12 one-year FortiMail-VM16 annual support bundle order
FC-10-0VM16-642-02-12 is the exact retained Fortinet one-year order code historically labeled as FortiMail-VM16 annual support bundle order in the FortiCare support family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.
Fortinet FC-10-0VM16-309-02-12 one-year service license
FC-10-0VM16-309-02-12 is the exact retained Fortinet one-year order code historically labeled as service license in the FortiMail family. Only the complete SKU, historical label and encoded term are asserted; covered scope, metric, region, activation and service commitments require the current authorized quotation.
ISO 9001 · ISO 14001 · ISO 45001
ISO 20000 · ISO 27001 · D&B