FORTINET FC-10-0VM04-100-02-12 FortiMail VM04 1 Year FortiGuard Antivirus Service

FC-10-0VM04-100-02-12 Procurement Check

FC-10-0VM04-100-02-12 is a 1 year FortiGuard Antivirus Service entitlement for one eligible, registered FortiMail VM04. It is delivered electronically and does not include the FortiMail VM license, a virtual machine, server hardware or cloud hosting.

Registered Platform

Fortinet documents FortiMail VM04 as a tier supporting up to 4 vCPUs, with published sizing that includes 500 protected email domains and 1,500 server-mode mailboxes. Sizing figures are planning limits, not resources delivered by this SKU. VM04 is a four-vCPU FortiMail tier. Record its message-flow placement, virtual interfaces, quarantine storage and recovery owner so an add-on is associated with the intended instance rather than a similarly named VM.

Service Scope

Fortinet identifies antivirus as a FortiGuard security service for FortiMail. This legacy standalone line should be treated as an electronic malware-signature/service entitlement for the registered appliance, not as a FortiMail virtual appliance, a support contract or a complete email-security bundle.

Before ordering, confirm whether the installed FortiMail already receives antivirus through a Base or Enterprise ATP bundle. Avoid overlapping coverage, preserve the activation dates and verify that the appliance can reach the required FortiGuard update services.

1 Year Acceptance

Use an annual term when architecture, capacity or service selection may change soon. Record activation and expiry, assign a renewal owner and review utilization before extending the entitlement.

For annual VM04 antivirus service, document the larger appliance's protected mail flows and verify that update failures trigger an operational alert. The review should compare standalone antivirus with an appropriate bundle and retain evidence that the exact VM04 serial received updates. Map scanning responsibility for each listener, inspect quarantine growth and confirm that a restored configuration preserves malware policies after host failure. A capacity review should use peak message size and concurrency rather than mailbox count alone. Escalate unexplained signature age before renewal instead of treating an active contract as proof of protection.

• Match service code 100 to the authorized quote and exact FortiMail VM04 serial.
• Confirm 12 months of coverage without gaps or unexplained overlap.
• Record the Fortinet account, activation owner, current software release and deployment identity.
• Verify included and excluded services before treating this legacy SKU as equivalent to a current bundle.

Official sources: FortiMail Ordering Guide; FortiMail Data Sheet; FortiMail VM resource limits.