FORTINET FC-10-0090G-284-02-12 FortiGate 90G Services and Subscriptions

FC-10-0090G-284-02-12 Overview

FortiCare Elite Support provides the Elite FortiCare tier for environments requiring enhanced service targets.

This SKU is a 1 year service entitlement for an existing FortiGate 90G; it does not include hardware.

Order Composition and Delivery

This FC service code is delivered electronically against an appliance that must already exist. No chassis, power supply, antenna or replacement hardware is shipped as part of the line item. The order therefore needs the installed FortiGate serial number, current contract status, registered end customer, FortiCare account and desired start date. Check for gaps or overlaps with existing coverage before activation. A buyer who also needs a new firewall should select a hardware or BDL SKU as a separate purchasing decision.

Service Scope and Boundaries

FortiCare Elite targets business-critical deployments that need enhanced service objectives beyond Premium. The buyer should identify which systems depend on the FortiGate, the acceptable restoration timeline and who can escalate a priority case. Validate regional availability and the precise official Elite commitments. Paying for Elite without an internal incident and escalation process may not deliver the expected operational benefit. Elite should be tied to a documented critical-service requirement. Identify the applications and sites whose connectivity depends on the firewall, the business impact of extended disruption and the escalation owner authorized to work with support. Compare those needs with the current Premium process before upgrading. Elite does not remove the need for resilient design, backups, configuration control or internal incident leadership. The purchasing record should state which enhanced objective justifies this tier and how the customer will use it.

Verified Platform Facts

• FortiGate 90G has eight GE RJ45 ports and two 10/5/2.5/GE RJ45 or 10GE/GE SFP+/SFP shared-media pairs.
• The 90G is the diskless model; FortiGate 91G is the related 120 GB SSD variant.
• Fortinet lists 4.5 Gbps IPS, 2.5 Gbps NGFW and 2.2 Gbps threat-protection throughput for the 90G series.

FortiGate 90G is the diskless member of the 90G family. It provides eight GE RJ45 ports and two multi-gigabit RJ45 or 10GE SFP+ shared-media pairs, so uplink media and port-pair behavior must be chosen deliberately. Unlike FG-91G, it has no internal SSD. The 0090G service family must be registered to a 90G serial, and unsupported service combinations should be held rather than inferred.

Map the two shared multi-gigabit or SFP+ pairs and eight RJ45 ports, then test inspection, VPN and failover with the chosen media. Record that the platform is diskless so logging expectations do not silently assume 91G storage. Keep 0090G service codes and the serial together, and reject service lines whose official eligibility cannot be demonstrated.

Source: official Fortinet FortiGate 90G page and official Fortinet document.

Term and Procurement Fit

The twelve-month term suits annual budgets and near-term technology reviews. Record the activation date and schedule renewal ownership early because coverage ends after one contract year. Check the contract in the first operating quarter, confirm consumption and service fit at mid-year, then begin the renewal or replacement decision well before expiration. This cadence preserves flexibility when the appliance may move, the service scope is still being proven, or funding cannot be committed across several fiscal years.

For annual coverage, retain the quotation, activation confirmation and expiration date in the current fiscal-year purchasing file. At roughly ninety days before expiry, check appliance ownership, service use, open support cases and next-year budget approval. Decide whether to renew the same service, move to a broader bundle, reduce scope or replace the firewall. Escalate unresolved registration errors early; an annual contract leaves little time to correct account ownership before the next order.

Validate Elite eligibility, business-critical response expectations and the existing support expiration date.

Compatibility and Related Models

0090G identifies the diskless FortiGate 90G. 0091G and Sovereign SASE code 1082 belong to the storage-equipped 91G path and must not be substituted.

Warranty, Activation and Shipping

Electronic entitlement delivery requires accurate end-customer, FortiCare account, registration region, appliance serial and contract status. No physical shipment is included.

FAQ

What does FC-10-0090G-284-02-12 include?

This SKU is a 1 year service entitlement for an existing FortiGate 90G; it does not include hardware.

When is this contract length suitable?

Choose this term when the organization needs a one-year commitment, expects a platform review soon, or funds subscriptions annually. It creates the most frequent renewal work but limits the period of commitment.

What should be checked before ordering?

Validate Elite eligibility, business-critical response expectations and the existing support expiration date.