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Fortinet FortiCare Premium 24x7 Support 1 Year for FortiGate 301E

Engineer Team Support

7*24h Online

763 412 7282
+86 010 82830816

FC-10-00307-100-02-12 Overview

Fortinet FortiCare Premium 24x7 Support provides comprehensive technical support and advanced hardware replacement for FortiGate 301E Next-Generation Firewalls. With round-the-clock access to Fortinet's global Technical Assistance Center (TAC), firmware updates, and expedited hardware replacement services, FortiCare Premium ensures your network security infrastructure remains protected and operational. Fortinet operates 23 TAC locations across 3 Regional Centers of Excellence, with hardware replacement coverage in 190+ countries and 200+ in-country depots for rapid response.

FC-10-00307-100-02-12 Specification

Specification	Details
Product SKU	FC-10-00307-100-02-12
Service Type	FortiCare Premium 24x7 Support
Support Coverage	24x7 Telephone & Web Support
Compatible Product	FortiGate 301E
Contract Duration	1 Year
RMA Service	Advanced Hardware Replacement
Firmware Updates	Included
Asset Management Portal	Included
Response Time (Critical)	1 Hour
Response Time (Non-Critical)	Next Business Day

FC-10-00307-100-02-12 Warranty

	Low Price Guarantee Customers can get high quality products at wholesale prices		Quality Assurance All products sold are original genuine goods, new packaging unopened
	100% Money Back Guarantee If your returns meet our relevent standards,you can contact our customer service team to exchange or return any product that you bought from us		Commodity Refund Guarantee For equipment purchased from us, please contact our customer service team for return and replacement services
	Diversified and Flexible Transportation Services Cargo carriers include Fedex, DHL, UPS, Aramex, TNT, EMS		Standard Policy 1 Year