Fortinet FC-10-0400E-210-02-12 | 1Yr ASE FortiCare | FortiGate-400E

The Fortinet FC-10-0400E-210-02-12 is a 1-year ASE FortiCare (Advanced Support Engineer) subscription for the FortiGate-400E. Unlike standard support, the ASE tier is tailored for organizations where network downtime is not an option, offering a direct path to senior-level troubleshooting and priority handling.

Key Benefits

• Senior-Level Priority: Skip the initial support tiers and gain direct access to Advanced Support Engineers who have the expertise to resolve complex architectural and technical issues.

• Rapid Response Times: Designed for high-availability environments, ensuring your FortiGate-400E receives immediate attention during critical outages or performance bottlenecks.

• Comprehensive Maintenance: Includes 24x7 global technical assistance, continuous firmware and OS updates, and advanced hardware replacement (RMA) services.

• Proactive Management: Provides elite oversight of your support tickets and technical escalations to ensure your network infrastructure remains optimized and secure.

  Attribute	Specification
  Brand	Fortinet
  Part Number (SKU)	FC-10-0400E-210-02-12
  Device Compatibility	FortiGate-400E Series
  Service Tier	ASE FortiCare (Advanced Support Engineer)
  Service Term	1 Year (12 Months)
  Support Hours	24x7 Priority Support
  Support Channels	Direct Phone, Email, & Web Portal
  Delivery Type	Digital License (E-Delivery)